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Webmaster : Sandstone (47)

View Feedback:   Replies (58)         Other:   Site Feedback (1771)   |   Replies Received (49)

Replies Received

Replies to your reviews or comments.
Shown : 1-25 of 49 Page :    Next Page >

Type Site Feedback / Review Date
Reply
1
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #3 from benmar51: (Sandstone's Reply)

You kinda glossed over that one change - Download Format. No longer available - WMV downloading of any quality (not a big deal for me) and NO Downloading of 5-minute clips at all (HUGE deal-breaker for me). . . What we are left with are - Take the full video or take nothing, and, if you do take the full video, you have but 2 choices - 1080 or 540 - TAKE IT OR LEAVE IT!. . . You can call this an upgrade all you want, but to my eyes, this is a SERIOUS step backward.

09-24-13  11:05am

Reply
2
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #1 from Nasos: (Sandstone's Reply)

Have a few questions. It seems that sometimes my video loads with the new layout, and some with the old. I once clicked the new layout button positioned at the right side of my screen, and now it seems more times than not, the old layout pops up, lol. Is there any solution to this?

08-03-13  02:27pm

Reply
3
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #1 from rearadmiral: (Sandstone's Reply)

Thanks for the answer. I thought I was missing a button or some other way to start the filter.

02-22-13  12:47pm

Reply
4
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #2 from rearadmiral: (Sandstone's Reply)

Thanks for your answer. Once the pop up is transparent over the text this will be a useful feature. As I've said before, the only regret I have in joining your site is that I didn't do it long ago.

02-08-13  04:01am

Reply
5
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #1 from mojododo: (Sandstone's Reply)

Javascript was enabled when I had the problem. I just tried it with javascript disabled, site says javascript must be enabled for full functionality, and of course, nothing worked with javascript off. Turned it on, and same issue applies. I've already raised a ticket, and also sent an email to the help line. No reply yet. But thanks for helping.

10-31-12  09:06am

Reply
6
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #1 from graymane: (Sandstone's Reply)

My compliments on your excellent response to this review.
If other active webmasters followed this kind interest and sincerity and provided similar output then it would go a long way in restoring a better kinship btween buyer and seller.
I'm impressed, as I'd venture many other of my PU- brethern are.


10-09-12  03:15pm

Reply
7
N/A Reply of Sandstone's News from janusz:

it's very good news !

09-15-12  09:25am

Reply
8
Visit Mighty Mistress

Mighty Mistress
(0)
REPLY TO #11 from Khan: (Sandstone's Reply)

That would be great. I'll pass the word to the editors.

Thx


08-13-12  12:11pm

Reply
9
Visit Mighty Mistress

Mighty Mistress
(0)
REPLY TO #9 from Khan: (Sandstone's Reply)

As of today (13-Aug-2012) the TBP Editors say they're still seeing the price reduction after 4 months on your signup page. Obviously, this conflicts with what you're telling us here.

Could you possibly contact them at admin [at] thebestporn [dot] com to sort this out?


08-13-12  08:06am

Reply
10
Visit Mighty Mistress

Mighty Mistress
(0)
REPLY TO #8 from messmer: (Sandstone's Reply)

Thank you, Sandstone for clearing this up. I am sure that TBP/PU staff will be taking note of this and correct the prices accordingly.

08-12-12  09:54am

Reply
11
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #14 from Monahan: (Sandstone's Reply)

UPDATE - I just received a response to my ticket and was advised that the problem was corrected.

05-02-12  09:44am

Reply
12
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #13 from Monahan: (Sandstone's Reply)

The problem came up one more time on Saturday, 28 April. As requested I emailed your support team. NO REPLY and it's now 5 days later. I still don't have the access I paid for.

I love the site but this constant problem...and the lack of response by anyone, is truly a major problem with 21Sextury.


05-02-12  12:46am

Reply
13
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #1 from BadMrFrosty: (Sandstone's Reply)

Marketing speak mixed with broken English = Major failure to convey what you mean. It was bad enough that the network was split meaning long time members had to pay double but also re purposing content? Be fair guys, please be fair...

04-15-12  03:46pm

Reply
14
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #12 from Monahan: (Sandstone's Reply)

Thanks, Sandstone. I'm looking forward to regaining access shortly.

04-03-12  08:29am

Reply
15
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #10 from Monahan: (Sandstone's Reply)

Once again I'm blocked from access to the 21Sextury site and, despite submitting yet another ticket this morning, nothing has been done to correct the problem.

Note that the problem seems to occur on a monthly basis at the start of each calendar month and also just after my monthly renewal is processed.

I've been a continuous member since 26 August, 2010, a year and a half ago, so there's no reason I should be losing access to the entire site.

I'm sure it will be corrected again but the fact that it keeps happening is quite annoying. Worse, I keep losing two or three days of access each month while I await Customer Support to correct the problem.

The quality of the site makes it worth the wait but I really think something needs to be done to correct the problem permanently.


04-02-12  11:40pm

Reply
16
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #2 from RustyJ: (Sandstone's Reply)

Good to hear it's your end and not mine ;)

03-22-12  02:21am

Reply
17
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #9 from Monahan: (Sandstone's Reply)

It's now tomorrow morning and as you promised all is fixed. Thanks, Sandstone. (Some good stuff was posted while I was gone!)

03-05-12  09:38am

Reply
18
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #8 from Monahan: (Sandstone's Reply)

Thanks. I'm looking forward to getting back to my daily 21Sextury fix.

03-04-12  11:20am

Reply
19
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #6 from Monahan: (Sandstone's Reply)

Sandstone, It looks like your support function went back on break. The same problem you fixed a month ago has returned and I'm getting no response from your support team when I submit a ticket.

Can you check it out? Again?


03-03-12  10:06am

Reply
20
Visit Anal Teen Angels

Anal Teen Angels
(0)
REPLY TO #3 from TheSquirrel: (Sandstone's Reply)

You're welcome, I was very impressed. Reading back the review, I put too much emphasis on the negatives, as it is my favourite network. I was a member for four months, which is the longest ever membership for me. Usually it's one month, or occasionally two.

One pro I forgot to mention (after taking over three months to do the review) is the streaming goes automatically into the next segment rather than stopping at the end. I liked that, as you could basically start at any part of the video and watch to the end.


02-10-12  05:52am

Reply
21
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #5 from Monahan: (Sandstone's Reply)

All is back to the way it should be. About 12 hours ago I received an email that my access to both 21Sextreme and 21Sextury was restored. However when I attempted access the password failed.

About 30 minutes ago I received a new password that works.

Thanks Sandstone.


02-01-12  11:04pm

Reply
22
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #4 from Denner: (Sandstone's Reply)

BTW, Sandstone - something that came up later on: Of course the video re-editing is a long and probably slow process when we think about the amount here - even going back to that one single HC-vid with Eve Angel in the bathroom - or the great vids of Dana/Vera..ect..

BUT: Like Rusty J - I was not able to find any links at the "Fanclub" section - to those lists.....

Another BTW: I'm overwhelmed by the great download-speed (best around) - but mostly it takes quite some time to browse the sites, the search??


01-11-12  07:27am

Reply
23
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #3 from Denner: (Sandstone's Reply)

Thanks, Sandstone

01-10-12  11:37pm

Reply
24
Visit 21Sextury.com

21Sextury.com
(11)
REPLY TO #2 from RustyJ: (Sandstone's Reply)

Hello. This sounds good and I hadn't noticed. I found the info on page 8 as you mentioned but there were no links to the scenes. Maybe you could add links to them in some category or Fanclub post as now they are very hard to find.

01-10-12  09:59pm

Reply
25
Visit Lez Cuties

Lez Cuties
(0)
REPLY TO #3 from RustyJ: (Sandstone's Reply)

Great! Always happy to see webmasters present and active.

01-02-12  06:17am


*Message rows highlighted in light orange are replies to replies.

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