| Type |
Site |
Feedback / Review |
Date |
Reply
51
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ATK Natural & Hairy
(6)
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Reply of
messmer's Reply
I just wanted to let you guys know that we are working on a forum for our members/non-members to be able to post on. We know we will get negative comments on it, as we can not please everyone all of the time but we also feel it is a very important tool for us to use to stay in touch with our members. I know IT is working on it non-stop so we should be bringing it out soon. This is one of the things that is ahead of the custom zip feature.
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11-09-09 10:16am
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Reply
52
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ATK Natural & Hairy
(6)
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Reply of
Capn's Comment
Good morning Cap'n,
I have spoken to the development team and I am sorry to say that at this time they can not give me a timeframe. The only thing they can tell me is that it is on the list of things to do but there are other things ahead of it and it depends on how long those things take to complete. I'm sorry I don't have a better answer.
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11-09-09 10:12am
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Reply
53
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ATK Natural & Hairy
(6)
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Reply of
Capn's Reply
I guess we are on the same page her Capn. I just replied to that on another message I saw you posted. Please let me know if you did not get it and I will post again.
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10-21-09 03:00pm
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Reply
54
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ATK Natural & Hairy
(6)
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Reply of
Capn's Reply
I checked on this for you Capn. We use to give you the option of downloading a page at a time but we had constant request to be able to download everything at once so we switched. The reason we do not offer both is because takes up twice the server space to do it both ways. Now, I am going to tell you something that we are working on but I can not give you an ETA on it because there are several jobs ahead of it. We are working on a feature that would allow you to select just the pics you want from the set and then download those. Like I said it is on our list of things to get done but there are several projects ahead of it. I hope that helps you understand why we switched.
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10-21-09 02:59pm
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Reply
55
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ATK Natural & Hairy
(6)
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Reply of
Capn's Reply
Good afternoon guys,
Ray thank you so much for taking the time to review the site and the photographers. I do read this board everyday so if you need to get me just post and I will see it. Capn is right I do try and stay up on what you guys are saying about us because it is you that we are trying to please. As far as someone from ATKNH commenting, I am it. I will be training today to take over customer support for all of our sites so I will be the one listening from this point on. I will be available 7 days a week to answer questions or just listen. Thank you again for reviewing the site.
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10-21-09 02:51pm
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Reply
56
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AT Kingdom
(0)
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Reply of
jbgild's Reply
Traceroute is a command which can show you the path a packet of information from your computer to a specified destination. It will list all of the routers it passes through until it reaches it's destination, or fails to and is discarded.
To perform a traceroute select start > Run and then type in CMD clicking ok at the bottom. If you are using Vista select start > All Programs > Accessories > Command Prompt.
Enter the word tracert, followed by a space and then the domain name.
On Windows it is called a pathping. This information can sometimes be used by hackers so please email me the information at melissa@atkcash.com instead of posting it on here.
I hope this helps.
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10-08-09 09:58am
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Reply
57
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AT Kingdom
(0)
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Reply of
jbgild's Reply
I spoke to the IT department and they told me that we have unlimited bandwith. Could you sent in some trace routes and I will pass those on to them to see if they can give us some answers as to why you are having such slow download speeds?
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10-08-09 09:32am
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Reply
58
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ATK Natural & Hairy
(6)
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Reply of
Capn's Reply
Is there something I can help with?
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10-06-09 04:24pm
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Reply
59
|
ATK Natural & Hairy
(6)
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Reply of
Capn's Reply
I am sorry but did I miss a question you had? I have not gone quiet I just did not see anything.
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10-06-09 04:18pm
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Reply
60
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AT Kingdom
(0)
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Reply of
jbgild's Comment
I am glad you were able to get a better download speed and things are getting better for you. I wanted to let you know we are switching over to a CDN so we see better download speeds. We have had comments about this before and we are working to provide better speeds to our members by switching to the CDN but like all good things in life it will take time. We are working very hard on it and it is at the top of our list of things we want to provide to our members. Thank you again for your comment and know that we are listening and working to better satisfy you.
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10-06-09 12:22pm
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Reply
61
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ATK Natural & Hairy
(6)
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Reply of
Capn's Comment
Capn,
Thank you so much for you feedback on the site. I have passed this information on the webmaster for Natural and Hairy so I can make them aware of your concerns. Please keep the feed back coming.
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09-29-09 08:13am
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