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Webmaster : Advent (38)

View Feedback:   Replies (67)         Other:   Site Feedback (786)   |   Replies Received (61)

Replies Given

Your replies to other users's reviews and comments.
Shown : 26-50 of 67 Page :    < Previous Page - Next Page >

Type Site Feedback / Review Date
Reply
26
Visit ATK Natural & Hairy

ATK Natural & Hairy
(2)
Reply of 2 Free K's Review

Thank you for taking the time to review us. Our programmers worked really hard on the new layout. If you like short haired girls you should check out Luce, if you have not already. She is my favorite short haired girl on the site.

05-24-11  08:47am

Reply
27
Visit ATK Exotics

ATK Exotics
(0)
Reply of Drooler's Comment

It's me again. I hope everyone has been doing great. We have been very busy at ATK and I just wanted to take a minute to say thank you for taking a fresh look at the site for us. We are always interested in our members thoughts about the site.

I wanted to address on thing in the review and that is the different sizes in the thumbnails. We are going to launch a redesign of the site in about 3 weeks. The bigger thumbnails you are seeing is going to be the new size on the redesign. We made the decision to start creating the new thumbs now so there will be less thumbs we have to change when the site is launched. I hope that makes sense.

I completely understand your point about them not matching or lining up correctly but it is just a temporary issue.


04-04-11  05:56pm

Reply
28
Visit AT Kingdom

AT Kingdom
(0)
Reply of Pornomaniac's Comment

Hi Pornomaniac,

When you purchase a trial offer for another site it is a full access trial. We do not hold anything back. That way you can see all of the material we have to offer and you can make a decision on whether to get a monthly subscription or not. Let me know if you have any other questions.


03-15-11  09:42am

Reply
29
N/A Reply of Douggie's Reply

Where are you sending your customer service emails too? Our customer support team is always on top of answering each and every email that comes in. I have been out of the office with the flu for the past few days.

As far as the cost, we do not bill per minute like others sites do but per movie. The price of the movie is based on the content. Of course masturbation movies will be more expensive than behind the scenes and hardcore will be more than masturbation. If you notice we also have $5 and $10 options that were added when a member asked for them.

I can assure you that our IT team is not the three stooges as I have been told they are employed somewhere else. We have one of the most top notch IT teams in the business. When you are dealing with as many outside factors as we are it is always easy to place the blame on our team. When in fact it could be local internet providers, hubs the connections go through and over taxed servers through other carriers. I am not shifting the blame on anyone else but I am stating that our team is up many late nights working to ensure our members get a fast and reliable connection.

Long story short we do everything we can to make our sites what our members want. We added $5 and $10 options after a member asked us to. We can not please every one all of the time but we hope that we please some of you guys most of the time.

If you tell me what specifically you want to see changed and on what sites I can pass that on to our programmers. We listen to our members and give our members credit for all of the changes we have made to our sites. I hope this gives you some hope that we are doing every thing we can to make our members happy.


02-16-11  11:48am

Reply
30
Visit ATK Archives

ATK Archives
(0)
Reply of Capn's Comment

Yes, Capn' this will be a regular thing. We did add another movie day to the update lineup and the new movies are being put up in all of the formats the other sites offer except HD.

01-20-11  08:04pm

Reply
31
Visit ATK Petites

ATK Petites
(0)
Reply of Drooler's Reply

Hi everyone,

Where do I begin???? We have had issues the last few days with our hardware at the company that houses our servers. They are replacing all of our hardware starting at about 1pm Pacific time today. It will take most of the day tomorrow to finish implementing everything.

They are telling us this will solve the problem so we are going with it. If after everything is changed out and we do not see a difference will take everything back out and start trouble shooting again.

We know it is very frustrating and we do appreciate our members and their patience. If you need to speak to me you can also email me at advent@atkcash.com I will be happy to explain further what we are going to resolve the issues as quickly as possible.

Advent


12-09-10  08:25pm

Reply
32
Visit ATK Natural & Hairy

ATK Natural & Hairy
(2)
Reply of Capn's Comment

Hey Capn',

Sorry the custom zips will not be on this redesign. I have not forgot about you and I bring it up when we talk about the site. They are just working on other things right now but it is on the list.


05-24-10  08:45am

Reply
33
Visit ATK Petites

ATK Petites
(0)
Reply of PinkPanther's Reply

Thank you so much for your feedback. I am passing this on to the team so they are aware of what our members are thinking. Please continue to post feedback, we do listen and we do want to hear the good and the bad.

03-30-10  08:19pm

Reply
34
Visit ATK Petites

ATK Petites
(0)
Reply of Capn's Reply

I hear you Capn and I ask every chance I get. I promise. :)

03-30-10  09:59am

Reply
35
Visit ATK Petites

ATK Petites
(0)
Reply of PinkPanther's Comment

Hey guys,

I see that you find the new design a little confusing. Can I ask you a question? What would you change about the design if you could? You know we are always trying to make the site better for our members and we value your opinion on everything. Please give me some pointers I can pass on to IT and the design team so they can better understand what you guys are looking for.

I hope to hear from you soon.


03-30-10  08:59am

Reply
36
Visit AT Kingdom

AT Kingdom
(0)
Reply of Drooler's Reply

Thanks guys for your comments. I am passing all of this on to the design team for them to look at. You all know we are member driven and we want your feedback good or bad so we can make the site better for you.

03-08-10  08:14am

Reply
37
Visit AT Kingdom

AT Kingdom
(0)
Reply of Capn's Comment

Sorry about that Cap'n, I think I did miss it. Before I started typing this out I asked the IT manager what was up and I was told that they are still trying to work it out at this point. We did relaunch the Petites site, did you see it? I am sorry I do not have more of an ETA for you at this time. I know it is frustrating. If you want to send me an email we can talk about it further. advent@atkcash.com

02-24-10  04:01pm

Reply
38
Visit ATK Natural & Hairy

ATK Natural & Hairy
(2)
Reply of DickH's Comment

There are lots of competing interests in the member base and certainly each is entitled to their own opinion. When we added bg to the Hairy site we had to shorten the update cycle because if we posted a set of a model every 10 days and then got to the video it could take 9 months to work through a model's content if we have 20 sets solo plus bg to post as well as video. Now we run a faster cycle which allows us to get to the hardcore sets and video quicker. This cycle also allows us to post new models sooner and with more flexibility. The viewer gets the same number of updates each day and there is no Hairy site that even comes close to giving a viewer new 10 still sets or video clips every single day, 7 days a week.

Yes, Aria is a well-known model but how many sites have Hairy sets of her? Overall her model rating is pretty good so many viewers must have responded favorably to her sets. We have also had positive feedback from some viewers about the porn star video (eg Nicole Ray when she grew out for Hairy) giving a better performance in the sex scenes. Obviously the porn stars are on average going to deliver a better performance than first timers. Some want the very amateur stuff and others yet prefer the pro-am material. We include enough variety of material in our updates for Hairy to please most people.

Overall, Hairy content is not the easiest to obtain and we do the very best job we can. It means providing some models with repeat work (eg Joe and Yanna) because they refer other models to us. BMB is leaving today to shoot 5 new hairy models referred by prior models he has shot. We like to maintain these connections because it allows us to get a steady supply of first time hairy models who have never posed for adult before. And it is not like these models are not getting good ratings. BMB has probably surpassed Sean R as our top producer by doing this.


02-04-10  10:26am

Reply
39
Visit AT Kingdom

AT Kingdom
(0)
Reply of Capn's Reply

We are still a couple weeks away but they are coming.

01-29-10  11:05am

Reply
40
Visit AT Kingdom

AT Kingdom
(0)
Reply of Capn's Reply

I know, I'm sorry. I can tell you that all of our sites are going to have the same layout but if you do not like the new layout you will be able to go to a user page and select the old templet, they are changing the voting system, you will be able to comment on the photoset and photographers, there will be a feature for custom zips and there will be a bundle package offer. All of these changes will not come out at once. They will be added one at a time for our users to test. Once we see we have caught all of the bugs a new feature will be released and so on until all of the features are available. That is just a taste of the changes to come. I hope this gives you an idea of what is ahead.

01-29-10  11:00am

Reply
41
Visit AT Kingdom

AT Kingdom
(0)
Reply of Capn's Reply

I can't take the pressure. LOL :) I'm kidding. I asked Nihat our programmer and he said the bundle package will come before the custom zip. They are really over hauling all of the sites and giving them a uniform look. We have exciting changes coming and with the new IT team I have a feeling things will move quicker than before. I hope this answers your question and gets you a little excited about things to come.

01-29-10  10:42am

Reply
42
Visit AT Kingdom

AT Kingdom
(0)
Reply of Capn's Reply

Here is the latest update: We have received approval from the billing company to proceed with the bundle. We now have to write the code in our system to get things moving. Right now our IT department in the middle of recoding our sites so this will be next on the list when the coding for the sites is complete. Right now it is on the back burner so we can take care of the projects we already have in the works for the site but I promise we have not forgotten about it. I remind them at least once a week.

01-29-10  10:13am

Reply
43
Visit AT Kingdom

AT Kingdom
(0)
Reply of PinkPanther's Reply

Great I am excited that you are happy. I will take that as I am doing a good job. LOL We will keep the offers coming.

01-25-10  08:35pm

Reply
44
Visit AT Kingdom

AT Kingdom
(0)
Reply of RagingBuddhist's Comment

You can go here to unsubscribe also:

http://www.atknewsletter.com/lists/?p=unsubscribe


01-23-10  05:13pm

Reply
45
Visit AT Kingdom

AT Kingdom
(0)
Reply of RagingBuddhist's Comment

Thank you for bringing this to my attention. I will send this to IT right away and find out what it going on. I hate when I "unsubscribe" to something and I still get the stuff. I am sorry I site sent you unwanted emails.

01-23-10  04:39pm

Reply
46
Visit ATK Natural & Hairy

ATK Natural & Hairy
(2)
Reply of Ray O's Reply

I got the email you sent me today and I responded twice but I have not heard from you again. Are you getting my responses?

01-14-10  06:05pm

Reply
47
Visit ATK Natural & Hairy

ATK Natural & Hairy
(2)
Reply of Ray O's Reply

I understand your frustrating about the situation. After responding to your emails a couple of times as you stated, then nothing I would think something was going wrong also. I assure you I did not get the latter emails you stated or I would have responded to you. As you can see I am an active member here and respond as quickly as I can. I am very sorry your emails were lost in a cyper blackhole but that was not my intention. You have my correct personal email at the office. Please email me and be sure to tell me you are Ray O and I can get you what you want. Again, I am very sorry all of this had to happen and I am here for our members and I want to give you what you desire.

01-14-10  02:48pm

Reply
48
Visit ATK Natural & Hairy

ATK Natural & Hairy
(2)
Reply of Ray O's Reply

I this blast Advent day??? I responded to the other post you made. What notes are you talking about? I am not seeing any emails from you in my inbox. Are you emailing customer support?

01-14-10  08:58am

Reply
49
Visit ATK Natural & Hairy

ATK Natural & Hairy
(2)
Reply of Ray O's Reply

I have to disagree with you. I followed up on the emails you sent me but I did not hear back from you. I was in Hawaii for a couple weeks last month and someone else was handling the majority of customer service. I am sure they were not aware of the situation, so it was probably dismissed as some looking for free access. I told you I would give you perks and I still stand by that. I also said I needed to know what site(s) you were looking for and your user name before I set anything up for you. I did not want to just give you something and it not be what you are looking for.

I pride myself on making sure I follow up with our members and I apologize very much if you feel that I did not do that. I will wait to hear from you.


01-14-10  08:55am

Reply
50
Visit ATK Archives

ATK Archives
(0)
Reply of PinkPanther's Comment

Thank you for commenting on our site. I just wanted to let you know that the material you will find on Archives will be from Natural & Hairy and Galleria. The material spends 4 years on the main site before it is moved to Archives. The video quality, as you said, is not the best because of the age of the material but we have started demanding better quality from our photographers and have even taken a couple of our sites up to HD quality. Let me know if there is anything I can do for you.

01-12-10  09:24pm


*Message rows highlighted in light orange are replies to replies.

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