Some sites "exchange" USD-EUR 1:1. I agree, such regional pricing is not a fair business practice, and we do not do that.
Our aim is not to charge EU users more. We have different currency memberships so that people can pay in their own currency. Some of you professional porn users certainly don't need that, but people new to paysites are more comfortable paying in their own currency, at a fixed monthly price.
We aren't able to adjust packages to the daily fluctuations of exchange rates. When the prices are set, or updated, the USD/EUR memberships are the same cost.
Thank you for your feedback!
Now that all sites are part of one network, we're not posting doubles, except for the extra Euro Girls on Girls sets on 1By-Day, and that's only to introduce the site to our members.
We're working hard on a merged network member area for ddfprod.com, to make it easier to browse all 10 sites at once. Hopefully you'll find it more user-friendly too!
The use of download managers is allowed. A few weeks ago the number of simultaneous threads was limited too much. We changed this settings after your report, so that shouldn't be a problem anymore!
If your download manager doesn't work at all, please try a newer one, that integrates into the browser! Some old download managers don't have this feature, and won't be able to download from our sites.
As for the European speed problems, they only happen for a few certain ISPs, it's not by all means whole Europe. We're located in Europe too, and I get almost 4 mbyte/s from home.
We're always working on fixing speeds for those who're having problems. If you have slow speeds, please send an email to firstname.lastname@example.org with your IP address and a traceroute of www.ddfprod.com if possible.
We allow the usage of download managers. I do not know Download Express. But generally for download managers, you need to use one that integrates into your browser. Copy pasting addresses to an outside program will not work!
I just tested DDF Busty with the download manager I use - the DownThemAll extension for Firefox. I right clicked the movie file, selected "Save link with DownThemAll", and the download started without any problems.
Can you do something similar using your download manager?
Hi Again CyberToad, and thanks for your in-depth review and answers to our questions.
- All the Points you make are quite Valid and the items regarding Cancellation and Customer Service will be Investigated. For the record, we have thousands of Happy Customers each month, and it is very rare that we get complaints about the Cancellation Process, but I will definitely look into that personally, as well as the Download Speeds.
- As far as communications were working on Much better comms of benefits for Members....Coming very soon,
- Search....I'll have tech check that out as well though ive checked Personally, and yes sometimes unrelated items may appear, but for the most part, our search has more options then most other sites provide.
- Firefox....though if you have some definitive pages which you were stuck on....if you could send those to me via email could speed up the process :)
Really thanks for your feedback....always helps to get our users view so we can continually improve, and thats exactly what we plan to do in the coming months. Stay tuned!
Thanks for your review, we appreciate it :) Wanted to go over a few of the Cons to understand them better and resolve them for the future if you don't mind.
1/2 the inventory is old to very old.
Well this is the nature of having a site which stems back from 1999. We are looking into the possibilities of Remastering all the old content...but it is arduous, and with over 20 new releases each week....main focus is on New content, old content is more of a Bonus.
Navigation is inconsistent.
Should be pretty straight forward right now. Would you mind explaining a bit further?
Piss poor search never worked.
Some examples of what didn't work? There are many options for search, including a Free Search, and advanced search feature, both for sets, and models, as well as story text, but we would love to know whats not working on your end.
This should be pretty good now compared to the past however it does also depend on your DL Speed. Example of DL Speed compared to Filesize?
We have a cancel membership button inside the My Profile sector and at the Footer of each page on the site. What problems did you encounter? My email is always open, any feedback from a Member having problems, including cancellation is resolved very quickly. Marketing.ddf@Gmail.com
Download format varies allot even during same time frame.
This should not be. Only in Old sets, Prior to 2011 as technologies were different back then. Can you provide me with an example?
Not all movies have picture.
Some sets are Video only and are clearly Marked on the Cover Image.
Thanks for bringing that to our attention. However I just checked and the link is still active with the Discount Pricing. Thats a continuous Price at the moment for TBP. Could you make sure your cookies are cleared and try again? If the problem persists do let me know, otherwise would be great if you can update on PornUsers. Much appreciated!
Thanks for the reply. Yeah were implementing the proper labeling for Dl's this week, and the good news is that it will be active on all updates. IT managed to find the solution, quite happy about that! Also the Cover will have a separate link for Download. This will all be updated with the new Set Page. It's complete, were just running some tests in the next couple days before release. I will Ping you here once it's up. Thanks guys and have a great week!
Marketing Manager here at DDF. Thank you for posting this. Actually gave me some ammunition for something Ive wanted to have done for some time now. You are absolutely correct, for the collectors out there, the download Process and name of files has not been the best.
We recently redesigned our Scene Page, and it will be rolled out by the end of this week - Much Cleaner with Built in Player. In the Original plan I had a Tab which displayed the story and had the ability to download the full Size DayPic/Cover, but while on holiday a decision was made to remove it. I also asked to have the files named to that of the actual scene. IT told me that This is supported for content sent out from our servers. However content on CDN does not work the same way and they are working on a solution for that problem. I plan to follow up on this until its done because I believe it is a necessary evolution.
You can also count on the Full Size Day pic being implemented on the download of videos or somewhere else on the scene page. I'll make sure it happens. Your email validates my point, so thank you!
Thanks for reporting that and for checking out our network. Have you tried customer service or checking directly with myself? Always available to troubleshoot and see why a member is having any kind of problems. I assure you that those download speeds are not our standard. Otherwise we would be out of business. I do agree that here and there, we receive a complaint about speeds, and when that occurs we get our IT team to work with the member and pinpoint the problem. It's something thats at the top of our list to improve on a regular basis and give our members a pleasurable experience. We also compare with the Top sites often, and we have found that depending on day of week, and time of day, even some of the Top sites out there tend to lag.
We recently had many new site updates, a new Model Page which will launch by Friday, and a new Scene page which will launch very shortly afterwards. On the new scene/video page you will now have options for DL and streaming to optimize the experience, and we are on our hosting providers regularly to make sure were getting optimized speeds. Trust me, if there is a global problem then we will be the first ones to say...No Good, and remedy that as quickly as possible.
If your still having problems, please contact me. We can narrow down the problem, and comp you for your time. Cheers.
Thank you for your Positive comments. We really appreciate that! I just wanted to let you know that our yearly Price has dropped dramatically since you last utilized this option. It was $269.99 in the past, but now we have lowered the Network Price to $149.99, and all of the single sites are $119.99. Much more affordable :) For the Network that Breaks down to $12.50 per month for 20 + Exclusive Updates each week. Less then 50 cents a day for 4 Movies per day. Pretty Sweet Deal! Hope you will come back to us soon and enjoy your week!
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