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Webmaster : Ace DDF (49)

View Feedback:   Replies (84)         Other:   Site Feedback (1343)   |   Replies Received (57)

Replies Given

Your replies to other users's reviews and comments.
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Type Site Feedback / Review Date
Reply
26
Visit DDF Network

DDF Network
(7)
Reply of Denner's Reply

Thanks Denners! Weve been working on finding talents yet undiscovered, one of our new Projects, and we have a slew of them coming soon. Thanks for your continued fanship. I also just sent an email to Gamma and they promised me that they will simplify the cancellation process. Regarding the email confirmation from DDF with User and PAss after joining, I checked in NATS, and its all setup to generate when the confirmation from the biller goes through. I will sign up myself tomorrow and see that its working properly, and if not, it will be fixed. So thank you Very much for bringing this to our attention and have a rockin week ahead!

Best--Ace


11-26-12  08:20am

Reply
27
Visit DDF Network

DDF Network
(7)
Reply of elephant's Reply

Thanks for the positive compliments Elephant, much appreciated! Yes we are working hard and fine tuning a Super Sweet design for all the sites with much more interactivity with the site as well as our models. We will definitely have some Christmas specials coming soon, and affiliates are rolling out a 2 Day Free Promo with 25% discount on monthly recur for life of membership. We hope to see you as a member soon!

Best--Ace


11-26-12  08:16am

Reply
28
Visit DDF Network

DDF Network
(7)
Reply of Denner's Reply

In the future we plan to Re-Do all sets which have stunning models, or are particularly often requested. Currently I dont believe we have the resources for that unfortunately though as our main focus is bringing all of our sites into the future in terms of look, content, and member interface. Moving forward we just want to have the Best quality of FULL HD available, and focusing on creating more unique sets and scenarios.

Best--Ace


11-26-12  04:24am

Reply
29
Visit DDF Network

DDF Network
(7)
Reply of Denner's Reply

Hello Denners,

Thanks for your very detailed message! I really appreciate the insite on the billing Procedure. Im going to bring that up today with management. My feeling personally since I have been here is that the whole billing procedure, look and feel must change. Recently a decision was made to have our Billing go through Gammae, in the hopes that things would run smoother. They also do our retention, so thats why you see these new changes.

I will bring these other issues up Asap, and you can bet that once the new designs roll out in a couple months....these problems will be completely ironed out, if not before.

Were making a lot of improvements...we hope you can bare with us on the growing pains :)

Thanks for the nice compliment on the site though and always feel free to reach out. If I get your email...I will definitely respond.

Best--Ace


11-26-12  04:19am

Reply
30
Visit DDF Network

DDF Network
(7)
Reply of tangub's Reply

Yes.....Most websites these days realize that customer retention is an important aspect of running a business, and so of course, we try our best to keep a customer around longer. We encourage feedback, and we are doing our best to improve everything we can....including quicker response to emails.

11-26-12  04:00am

Reply
31
Visit DDF Network

DDF Network
(7)
Reply of Denner's Comment

Hello Denner,

I am sorry you are experiencing this problem, but we have recently streamlined things ( And are further streamlining things with completely new Design and much friendlier navigation coming soon! ) with a dedicated Support website powered by Gammae. If youi click on Support in the navigation tab you will be taken to www.ddfsupport.com and you should have smooth sailing from there. It could take 24hours response for a cancellation, but you shouldnt have the problems your mentioning here.

Im not sure exactly what your mentioning throughout the rest of your comment in regards to :

7 choices of billing co. and all of the DDF-sites to choose from - none of them worked - and it took a hell of a time to go through all.

But I will check with IT guys as this is the first report of this kind of issue.

Best--Ace


11-26-12  03:52am

Reply
32
Visit DDF Network

DDF Network
(7)
Reply of tangub's Comment

Hello Tangub,

Thanks for the Post! Yes its a 1 day site based promotion on all our sites, and we will have another differnt promotion tomorrow on Black Friday as well. The pop-up will disappear if you click Decline. If you click close---it will reappear 10 minutes later in case a would-be member changes their mind. It probably didnt appear from PU because you had already visited, but clearing cookies would bring it back. All affiliate are enabled for this discount as well. Have a great Thanksgiving and happy surfing!

Best--Ace


11-22-12  06:59am

Reply
33
Visit DDF Network

DDF Network
(7)
Reply of PinkPanther's Comment

Excuse me Pink Panther, but your allegations are completely incorrect. We scan our site everyday for viruses and it is Virus free. What kind of Anti-Virus software are you using? If you let us know we can test it, as some anti-virus give false alarms.

Out of the many thousands of members we have, this is the first we have heard of such a problem. Have you bothered to contact us in anyway before posting such harmful comments? Very unprofessional. I will speak to the IT guys tonight and have them run a check, but this is not something a business with such a high standing reputation would have imbedded on our site. I assure you if you were to contact support about such an issue you would find your accusations completely false, and a solution to your problem.

Please provide us with the name of the Anti-virus you use, and we will perform the tests necessary.

-Ace DDF


10-26-12  11:13am

Reply
34
Visit DDF Network

DDF Network
(7)
Reply of exotics4me's Reply

You bet Exotics, please do let me know if you have any issues. We really appreciate any feedback :)Have a great week!

Best..Ace


07-26-12  01:15am

Reply
35
Visit DDF Network

DDF Network
(7)
Reply of exotics4me's Comment

Hello exotics4me,

Thanks for the kind words and also for the feedback. We really appreciate it and strive to take everything into consideration to create the best user experience possible. Were currently in the process of completely redesigning all of our sites to make them even more modern, sleek, sexy, and futuristic with more enhanced user friendly controls. We are always looking for the best billing solutions as well. I had a moment to chat with my tech guy and here's what he stated regarding the billing question you had:

The billers can only store the credit card details for a limited time,
so if he/she was a member more than a year ago probably he/she won't qualify for the 1 click join option, but the whole process is done to fall back to a regular join page where he/she has to select a new username /password and subscription option.
If he/she doesn't loose the NATS tracking cookie the regular join form
should provide the same promotions too, the only difference would be
that he/she has to select a new username / password, but he/she has the possibility to provide new CC info as well.

Hope that clears things up. Thanks again, we really appreciate you taking the time to point such things out, and we hope you wil continue to enjoy the cyber paradise that is DDF Network.

Best--Ace

DDF Productions Ltd.
Marketing manager
Skype: Aceddf
ICQ: 316302313
Cell: +36 70 621 9066
Ace@ddfcash.com
Aceddf@Gmail.com


07-24-12  05:26am

Reply
36
Visit DDF Network

DDF Network
(7)
Reply of exotics4me's Comment

Hi exotics4me,

Eve Angel Official is included in the DDF Network pass of course.

Thanks for pointing out the error, we're fixing the text.

Best regards,
Endre
DDF Productions Ltd.


03-12-12  02:29am

Reply
37
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DDF Network
(7)
Reply of jaqw's Reply

Hello,

Yes, the default currency is EUR currently.

It might change in the near future, so that everyone outside of Europe will get USD, not just North America.

Best regards,
Endre


06-30-11  08:30am

Reply
38
Visit DDF Network

DDF Network
(7)
Reply of jaqw's Reply

Hello,

I apologize for the late answer!

Some sites "exchange" USD-EUR 1:1. I agree, such regional pricing is not a fair business practice, and we do not do that.

Our aim is not to charge EU users more. We have different currency memberships so that people can pay in their own currency. Some of you professional porn users certainly don't need that, but people new to paysites are more comfortable paying in their own currency, at a fixed monthly price.

We aren't able to adjust packages to the daily fluctuations of exchange rates. When the prices are set, or updated, the USD/EUR memberships are the same cost.

Best regards,
Endre
DDF Productions Ltd


06-17-11  07:02am

Reply
39
Visit 1 By Day

1 By Day
(0)
Reply of Capn's Reply

Hello,

Some sites "exchange" USD-EUR 1:1. I agree, such regional pricing is not a fair business practice, and we do not do that.

Our aim is not to charge EU users more. We have different currency memberships so that people can pay in their own currency. Some of you professional porn users certainly don't need that, but people new to paysites are more comfortable paying in their own currency, at a fixed monthly price.

We aren't able to adjust packages to the daily fluctuations of exchange rates. When the prices are set, or updated, the USD/EUR memberships are the same cost.

Best regards,
Endre
DDF Productions Ltd


06-17-11  07:01am

Reply
40
Visit DDF Network

DDF Network
(7)
Reply of t9chome's Reply

Problem is solved, our website will now be better at recognizing US and CA visitors, offering them the prices in USD.

Thanks for the cooperation t9chome!

Endre
DDF Productions Ltd.


03-29-11  06:21am

Reply
41
Visit DDF Network

DDF Network
(7)
Reply of t9chome's Reply

Please send me your ip address in mail, and we will fix!
(You can find out at www.whatismyip.com for instance.)

Best regards,
Endre
DDF Productions Ltd.
endre@ddfcash.com


03-25-11  10:53am

Reply
42
Visit DDF Network

DDF Network
(7)
Reply of t9chome's Reply

Hi!

TBP special price is 26.95 EUR / 29.95 USD.
Default price is 34.95 EUR / 44.95 USD.


It will show USD price to visitors from North America, other countries are handled in EUR.

Are you from North America and it is showing the EUR currency?

Best regards,
Endre
DDF Productions Ltd.


03-25-11  08:48am

Reply
43
Visit DDF Network

DDF Network
(7)
Reply of t9chome's Comment

Hi t9chome,

There was indeed a problem, the good people at TBP also notified us.

It has been corrected, try now!

Best regards,
Endre
DDF Productions Ltd.


03-24-11  11:58am

Reply
44
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DDF Network
(7)
Reply of slutty's Comment

Hi,

Please send me an email with your IP address, and we will look into it.

Best regards,
Endre
endre@ddfcash.com
DDF Productions Ltd.


02-21-11  06:45am

Reply
45
Visit DDF Network

DDF Network
(7)
Reply of Monahan's Reply

Hi!

All new updates should have WMV. If one doesn't have them, it is an error. Send me a mail, and I'll get it fixed!

On another note, Web Security Guard has checked Hands-On Hardcore, they found it to be clean of course, and they removed the malware/phishing warnings.

http://www.websecurityguard.com/detail.a...=handsonhardcore.com

Best regards,
Endre
DDF Productions Ltd.
endre@ddfcash.com


01-20-11  05:01am

Reply
46
Visit DDF Network

DDF Network
(7)
Reply of careylowell's Reply

Hi,

The links you have pasted are from the free section, not the members' area. All three of those sets have downloadable videos in the members' area, I took screenshots as well:

http://ddfcash.com/temp/svc-karma.jpg
http://ddfcash.com/temp/svc-katy-caro.jpg
http://ddfcash.com/temp/svc-margareth.jpg

I have also went through a few categories in the members area, that you just referred to.
43 hardcore updates
65 leg updates
42 blowjob updates
Every single update in these sections has videos.

Of course the rating is absolutely your decision. I just want to make sure that the thread has the correct information.

Best regards,
Endre
DDF Productions


01-18-11  04:08am

Reply
47
Visit DDF Network

DDF Network
(7)
Reply of careylowell's Reply

Hi,

Thanks! It very much looks like some false reports on websecurityguard.com. I'm going to contact them to clean it up.

Here's a screenshot of me downloading the latest SexVideoCasting set video, at the top from sexvideocasting.com, at the bottom from ddfprod.com with a network password:

http://ddfcash.com/temp/svc-download.jpg

Best regards,
Endre


01-17-11  06:35am

Reply
48
Visit DDF Network

DDF Network
(7)
Reply of careylowell's Review

Hi carelowell!

Endre from DDF Prod here. Thanks for the review!

I have installed AVG Internet Security 2011, and checked the HandsOnHardcore pages. It didn't give me any warnings. One of our developers took a quick look, he hasn't found anything out of ordinary either.
Please send me the exact address or page AVG warned you about, and we will look more into it. It might be a false alarm, but such issues are important.

SexVideoCasting - basically all scenes have vids, and about half of them has photos, I think you have missed them somehow. You can browse them on both ddfprod.com and sexvideocasting.com.

EuroGirlsOnGirls. You are right, these were bonus photo sets from Sapphic Erotica, an addition to our normal weekly updates. New Sapphic bonus sets are not added anymore.

Best regards,
Endre
endre@ddfcash.com


01-17-11  05:16am

Reply
49
Visit DDF Network

DDF Network
(7)
Reply of Jeffrey99's Comment

Hi Jeffrey,

Unfortunately it is not possible to choose biller.

Have you tried talking to VXS about this issue? They might be able to solve it.

If you're still having trouble, please drop me an email, endre@ddfcash.com


Best regards,
Endre
DDF Productions


12-01-10  07:45am

Reply
50
Visit DDF Network

DDF Network
(7)
Reply of Rotterdam854's Comment

Hi Rotterdam854,

Endre from DDF Productions here.

Let me say that I'm sorry for your trouble. The TBP special rate only applies to the monthly memberships. Trial memberships are always recurring, members have to cancel in the first two days if they don't want to stay. This is stated clearly on the DDFProd join page too.

2-DAY TRIAL - 3.98 PER DAY
renews into monthly membership


> I'd got an email (Since destroyed) confirming that I would have no charges recurring.

This could be an error on our side. If you can send an email directly to me with your username, I will look into it, and take care of you!

Best regards,
Endre
endre@ddfcash.com


11-26-10  07:24am


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