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Webmaster : abbywinters (28)

View Feedback:   Replies (43)         Other:   Site Feedback (527)   |   Replies Received (32)

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Your replies to other users's reviews and comments.
Shown : 26-43 of 43 Page :    < Previous Page

Type Site Feedback / Review Date
Reply
26
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abbywinters
(0)
Reply of RagingBuddhist's Comment

As suggested, please contact us so we can help you resolve this.

01-01-08  01:34pm

Reply
27
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abbywinters
(0)
Reply of s1vus1's Review

Hi! Thanks for the kind words! I have a few followup things:

(1) please let us know how to improve the navigation - you seem to have some ideas - we'd love to hear them!

(2) number of concurrent downloads is limited by your web browser, not by us. We recommend using a download manager.

(3) If you don't like GB scenes, then surely YOU cannot mark us down for them?! Further, boy girl is just not something we do, we don't claim to, it's not a market niche we try to do. It's like marking down a site that specialises in Asian models, for not have enough black models - absurd!

(4) we have 106 hardcore lesibian scenes on the site, and add a new one each week.


12-18-07  09:09pm

Reply
28
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abbywinters
(0)
Reply of uscue's Comment

hi uscue!

The "regular" membership gets you access to all our solo shoots - around 800 in the back catalogue, and three new ones each week (most shoots have stills and video components). It DOES NOT give you access to the girl-girl or our special intimate masturbation video project, but of "gold" section does.

We do not have paid trial, but if you like the look of our stuff from the tour, you will def like what's inside!


12-11-07  08:19pm

Reply
29
Visit abbywinters

abbywinters
(0)
Reply of asmith12's Reply

I have no idea how reliable those stats are, nor what market segment they apply to. We know that 100% of our subscribers have JS enabled.

People without JS enabled are not actually able to join the site - we test before people join, so they know before they pay that JS is required. If a user turns off JS after subscribing, we show a message saying that JS is required. More to the point there's no reason NOT to enable JS (unless you're using a text-only browser, where poorly programmed JS can mess with stuff, but in which case you have no need of my site!)

If you choose not to join our site because JS is required, that's fine. We feel JS is necessary to run a successful site, but certainly not everyone agrees with us. It seems that you don't - which is fine. We seem to have plenty of people who don't care about JS, and just want to enjoy our site, so we'll spend our time ensuring they have the best experience possible!

I am not sure of the details of your case (assuming there is one). If you feel it's unresolved, please email me on abby@abbywinters.com so we can sort it out.


11-13-07  06:08pm

Reply
30
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abbywinters
(0)
Reply of asmith12's Reply

Different sites combat the problem in different ways, and not all sites are subject to the same level of abuse as we are (more popular sites are).

You have not actually said (I think?) what the specific nature of your problem is? Our customer support staff have no reason to lie - if you're the only customer experiencing the problem, then that would be the case.


11-13-07  03:30pm

Reply
31
Visit abbywinters

abbywinters
(0)
Reply of asmith12's Reply

Hi asmith12.

I am not sure if you're complaining about our site, or adult sites in general, or just websites in general?

I can only speak for my site. We need to keep it secure. If we don't hackers get in and break it, which means the whole site goes down for hours and NO ONE can get on.

So rather than let that happen (which pisses of tens of thousands of people), we instead put a small amount of the onus on lots of people - spreading the load. That means that sometimes, it's annoying for some people, but it's pretty rare.

Not sure if you're aware, we have 24/7 customer support, and every issue is responded to by a real person in a matter of minutes. Most tickets are resolved in the first communication.

So sure, it's annoying, but that's life in the big bad world...


11-13-07  02:59pm

Reply
32
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abbywinters
(0)
Reply of RagingBuddhist's Comment

We've required JS be enabled for the last 18 months, and this is the first time we have heard of it being an issue for ANYONE.

JS is a fact of life on the internet, and there is no conceivable reason for it to be disabled on users browser (some misinformed people believe it's "safer" to have it disabled, but this has been proven many times over to be irrelevant. If you want to be THAT safe, don't use the Internet!).


09-20-07  07:53pm

Reply
33
Visit abbywinters

abbywinters
(0)
Reply of Thrillhouse85's Review

Thrillhouse85, Thanks for the kind words! However, I must say that our servers are located in Dallas, Texas, and we're about to add a full mirror in the Netherlands.

The site is not slow for all North American users (as several people here have mentioned, and as our tens of thousands of North American customers experience daily), just the one who wrote this review.

Thrillhouse85, please email me on abby@abbywinters.com , so we can offer some advice about your speed issue (or at the least, explain why it might be happening).


07-21-07  08:32pm

Reply
34
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abbywinters
(0)
Reply of RagingBuddhist's Reply

dreading it why?

07-05-07  09:11pm

Reply
35
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abbywinters
(0)
Reply of RagingBuddhist's Review

From our FAQ: Hey, how come a bunch of pics in each model's gallery look the same? You're ripping me off!

Actually, we're not ripping you off. This is a style of shooting that many of our customers enjoy, and does not appear to be done any place else we have seen.

What happens is this: We sometimes lock off the (stills) camera on a tripod, compose the shot carefully, and get the model to perform an action - say inserting and removing a dildo. Then, we take a pic at between three and eight frames every second, recording the action as she performs it.

If you download these images (as a zip is the easiest way), and use an image viewing program that allows you to press a single key to page through the images (you might want to choose to view our images full screen, "fit to screen"), you get an extremely high-quality "movie".

This allows you - in this example - to see what happens to each individual pubic hair, fold of skin, tiny muscle, and dollop of girlcum in the best possible quality and largest amount of detail.

Perhaps this is all a bit too explicit or "clinical" for you? Sure, we understand not everyone wants to see this kinda stuff, so we do the same thing for other actions as well, like a model taking her top off (seeing her tummy muscles and skin and breasts all move about is fascinating, we think!), or exercising, or rubbing lotion all over herself, or two models kissing passionately.

Some people think this is a waste of... something. They never can seem to tell us what, but we always say two things to them:

First, if you prefer, you can treat these sequences as a free bonus that you choose not to enjoy. They are not something we charge you extra for, we just add them into the set because we think they look cool, and we get a lot of positive feedback from customers.

Second, we provide many different options to download files from our site - entire set zips, entire page zips, custom zips you make yourself, or just single files you can choose to save on their own. If you want to skip these sequences, go right ahead. We ensure the sets look fine without them.


07-04-07  04:49pm

Reply
36
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abbywinters
(0)
Reply of ramscrota's Review

Clearly, my site is not for you. Hairy models is a forte of ours - we'd never encourage them to trim. There are plenty of places out there that DO have trimmed models - we're not competing with them.

07-04-07  04:49pm

Reply
37
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abbywinters
(0)
Reply of Online Skeptic 's Comment

Hey, it'd be good to know specifically what it is you don't like about the site. You don't mention anything except for how much you dislike it - that's not very helpful?

06-23-07  03:50pm

Reply
38
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abbywinters
(0)
Reply of joe3412's Review

Heyy Joe, just wanted to mention that in fact, none of our models have makeup on.

06-20-07  04:26pm

Reply
39
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abbywinters
(0)
Reply of SnowDude's Comment

Snowdude, we may be adding more girl-boy shoots in the future, but at a very low rate - no more than one a year.

They are not what this site is about. Sorry.


01-31-07  02:05pm

Reply
40
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abbywinters
(0)
Reply of littlejoe's Review

uh, we do have a standard price option that includes all. $30 for one month, or $45 for three months!

01-26-07  09:52pm

Reply
41
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abbywinters
(0)
Reply of powerman's Review

we do split up our videos, but not as much as exemplar67 implies. Segments are beteen 8 and 20 minutes, file sizes between 60 and 300 Mb.

01-22-07  07:39pm

Reply
42
N/A Reply of PU Announcement on 01-20-07

I reckon this is a great move, too.

01-22-07  04:30pm

Reply
43
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abbywinters
(0)
Reply of BDickuss's Comment

BDickuss posted above that we divide our videos into shorter segments. We do do this (between 7 and 15 mins for new videos, older ones are between 3 and 5 mins, as less people had broadband in those days).

We do get complaints about this, but we get just as many complaints that the segments we break videos down into are too BIG, and we should break them up more! It's a tough problem, and there's no easy solution.

We already have two versions of every video (WMV and MPG), making even more is a LOT of work, and we prefer to spend our energy on making new content, rather than providing our existing content in dozens of different formats and lengths.

To fix these problems (and address some other ones), we're going to be adding a streaming format to our site (possibly flash video), which will allow users to jump around a video stream, or play the entire thing, with actual streaming. This will also satisfy the people deamnding genuine streaming videos (currently our videos are of so high quality, that they often cannot be "streamed" (really, watched while they are being downloaded)).

We agree that the current system is not perfect. If someone has a better solution, we're all ears!


01-16-07  09:14am


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