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Webmaster : Nick Spillum (13)

View Feedback:   Replies (22)         Other:   Site Feedback (72)   |   Replies Received (18)

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Your replies to other users's reviews and comments.
Shown : 1-22 of 22  

Type Site Feedback / Review Date
Reply
1
Visit I Dream Of Jo

I Dream Of Jo
(0)
Reply of exotics4me's Comment

Hi there,

Thanks for commenting on this site The Nov 2013 is an error we here at Viv Thomas made on the site, it'll be fixed first thing tomorrow. Apologies for that, but trust me it wasn't designed to mislead anyone.

Secondly the point about original content. I can assure you Jo shoots content regularly and sends it over to us for editing. We release one video scene, and one photo set very week and sometimes additional bonus content during the week.

The "reunited" set was filmed this year, definitely not in the mid 2000s :) I think both girls would be extremely happy that they appear not to have noticeably aged in 8 years :)


06-02-13  12:02am

Reply
2
Visit I Dream Of Jo

I Dream Of Jo
(0)
Reply of exotics4me's Reply

Hi there Exotics4me,

Thanks for replying and yes I did mention to some members of I Dream of Jo that there was a place where they could review the site here. As there were no PU reviews at all, I thought it might be a good thing. They love the site and rate it accordingly. If you're interested to review the site, let me know and I can organize you a review account.

Admittedly Eve doesn't work with tons of other people any more, but Jo does work with her regularly.

I can guarantee you that every single week there is a fresh new set from Jo. It's not recycled content.


06-01-13  11:43pm

Reply
3
Visit I Dream Of Jo

I Dream Of Jo
(0)
Reply of Elmien's Review

Thanks for the review Elmien, it's a good one. I'll chat to Jo to see if we can come up with some kind of back story each week.

Would that help, or do you have any other suggestions?


05-31-13  12:34am

Reply
4
Visit Viv Thomas

Viv Thomas
(0)
Reply of Loki's Reply

Hi Loki,

What we seem to have here is a technical miscommunication which has ended up by giving you the perception of bad customer service. While I was away, one of my colleagues actually DID reply to your ticket on our help center the day after you wrote in.

I have since sent you an email and replied on the help center alerting you of our reply. However my offer of a free month still applies.


08-21-12  12:48am

Reply
5
Visit Viv Thomas

Viv Thomas
(0)
Reply of tangub's Reply

Sorry guys, I have been relaxing in the sun for the last week on holiday, so huge apologies for not getting back to you sooner.

I look forward to connecting with Loki on our help center - please if you have any queries just drop me a link on http://www.vthelpcenter.com - I answer all those personally (when I'm not on holiday that is!).

Hope you guys are having a great summer.


08-20-12  02:39am

Reply
6
Visit Viv Thomas

Viv Thomas
(0)
Reply of Loki's Comment

Hi Loki,

I can't be 100% sure if it was you I had a conversation with on our help center, but this is a simple cookie issue. There is no con here. If you cleared your cookies properly and clicked the correct link, you would have got the special.

Leave a ticket on http://www.vthelpcenter.com referencing PORNUSERS.com and I will give you a free month. No hard feelings at all :))

All the best,
Nick


08-20-12  02:35am

Reply
7
Visit Viv Thomas

Viv Thomas
(0)
Reply of SexCliche's Review

Hey Tobey666,

Thanks for taking time to review our site. We have since changed the videos so they do not play on load (I hope that helps).

Also just a note on our update frequency. We update the site every single day with either one video or one photoset.

Thanks again!


07-31-12  03:37am

Reply
8
Visit Viv Thomas

Viv Thomas
(0)
Reply of rearadmiral's Review

Just another quick point. We started our HD tests in WMV and then quickly converted to MP4 as the compression ratios were much better. All newly shot scenes are available in MP4 HD.

11-18-11  07:19am

Reply
9
Visit Viv Thomas

Viv Thomas
(0)
Reply of rearadmiral's Review

Thanks for the review rearadmiral. I have taken your points on the navigation to heart as they provided some good constructive criticism there. Thanks for that!

Just a quick point on the models - we don't actually remove content from the site as all. I'm not sure what happened with Desire Moore (maybe you mean Jessica Moore?) and Arianna Jollie http://www.vivthomas.com/models.php/1982 but I am checking that out for you.


11-18-11  07:18am

Reply
10
Visit Viv Thomas

Viv Thomas
(0)
Reply of tangub's Reply

Hi guys, your problems are indeed cookies. As you may know, we have a special from The Best Porn and if you come from that link it will write a cookie sending you to the 19.95 offer.

Delete all your cookies and clear the cache and type in www.vivthomas.com - you should be able to follow the link to the special offer.

It's the easiest thing in the world if you hadn't been a Best Porn fan :))


10-31-11  06:33am

Reply
11
Visit Viv Thomas

Viv Thomas
(0)
Reply of rearadmiral's Reply

Hi guys,

This offer was a 48 hour time limited offer and started early Saturday morning European time and ended Sunday night European time. Maybe you weren't seeing the banner because of the time difference when you looked, but the offer was open to the entire world.

Just a little secret, especially for you guys, we'll be doing something similar for Halloween. I'll make the banner and the whole special offer much clearer, as I see you seemed to have a problem finding it.

-Nick


10-24-11  12:45am

Reply
12
Visit Viv Thomas

Viv Thomas
(0)
Reply of Cybertoad's Reply

Heheh, thanks cybertoad!

09-22-11  12:23am

Reply
13
Visit Viv Thomas

Viv Thomas
(0)
Reply of otoh's Reply

Hi Otoh,

Not sure what you mean by no model index - we have a section where you can browse the models alphabetically by name: http://www.vivthomas.com/models.php

Search results also return models, video, photo sets or films.


09-21-11  06:59am

Reply
14
Visit Viv Thomas

Viv Thomas
(0)
Reply of Denner's Reply

Hi Denner, yes the main difference is in quality. All our scenes are available to download without DRM as CyberToad mentioned in 720p - currently 239 full scenes: http://www.vivthomas.com/videoByCategory.php/26/HD

09-21-11  06:57am

Reply
15
Visit Viv Thomas

Viv Thomas
(0)
Reply of Cybertoad's Review

Great review, thanks for that Cybertoad! Just one little point, we have over 150,000 images not 15,000 :)) I'm sure you meant to say that though.

09-21-11  06:56am

Reply
16
Visit Viv Thomas

Viv Thomas
(0)
Reply of pmsc's Reply

We aren't trying to rip anyone off, pmsc - Check out our pingdom stats for VivThomas.com http://share.pingdom.com/banners/089d8533

07-25-11  12:29am

Reply
17
Visit Viv Thomas

Viv Thomas
(0)
Reply of darrcamp's Reply

Hi Darrcamp,

Please leave a ticket in our help center over at http://www.vthelpcenter.com so we can troubleshoot your problems more effectively.

Thanks


01-13-11  12:24am

Reply
18
Visit Viv Thomas

Viv Thomas
(0)
Reply of Traveler's Comment

Hi guys,

We have taken great pains to set up a help center to manage all support related issues as emails aren't the most reliable form of communication. We hardly have any of our thousands of members complaining about download speeds and when there is an issue it's usually on their side.

Traveler if you would like to submit a ticket on our help center (easily found on every single page at the bottom with a "Help and Support" link I can help you get through your problems or at least compensate you accordingly.

All the best,
Nick


10-28-10  12:33am

Reply
19
Visit Viv Thomas

Viv Thomas
(0)
Reply of Sweeties's Comment

Hi there Sweeties,

We have over 130 titles to put on the site and we have 100 up already so to answer your question, all our content is almost up there! We're producing tons of great new stuff too.


08-17-10  08:37am

Reply
20
Visit Viv Thomas

Viv Thomas
(0)
Reply of Drooler's Comment

Hi Drooler,

Not sure if you noticed but a while back we started offering 2400px on all new sets.

Cheers,
Nick


03-30-10  06:17am

Reply
21
Visit Viv Thomas

Viv Thomas
(0)
Reply of Drooler's Comment

Hi Drooler,

You're right, we are still offering 1280px size photos - we have focussed a lot more on video with this release of the web site.

We'll re-look at the picture sizes in the future though.


10-29-09  06:15am

Reply
22
Visit Viv Thomas

Viv Thomas
(0)
Reply of nadiencendia's Review

Thanks for your review nadiencendia. Just a quick point about the streaming videos. They ARE offered in our site on www.vivthomas.com as part of the 19.95 per month. You say they are offered in a separate site.

VivThomasVideo.com offers all those same streaming videos, the only difference being that they are downloadable as well on VTV - they are not downloadable on VT.com.


05-07-07  12:15am


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