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Webmaster : Clement (18)

View Feedback:   Replies (25)         Other:   Site Feedback (367)   |   Replies Received (19)

Replies Given

Your replies to other users's reviews and comments.
Shown : 1-25 of 25  

Type Site Feedback / Review Date
Reply
1
Visit Third Movies

Third Movies
(0)
Reply of Cold's Comment

Trust me the videos work fine, did you try contacting our support? They can help. Which video player are you using?

We advise to use zoom player, it installs a lot of codecs too on top of being a great video player.

Let us know


12-23-10  12:11pm

Reply
2
Visit Third Movies

Third Movies
(0)
Reply of obsessedoverit's Comment

Hello,

we had some problems over the week end:

- files over 2gigs were not downloadable entirely (we were hitting the server limit, files over 2gigs were not supported)
- some servers got overloadeded
- resume stopped working for some reason (not 100% sure why)

We fixed all of these issues this morning, we tested everything and it's good now. Dont hesitate to contact me at clement AT ztod dot. com if you notice anything else, we'll fix it right away.

Also, we keep adding a lot of old movies in HD right now, we have about 20-30 full DVDs to add :)

Sorry again for the inconvenience and thanks again for your feedback, we appreciate it a lot!


03-23-09  08:55am

Reply
3
Visit Third Movies

Third Movies
(0)
Reply of apoctom's Comment

Hey,

The complete DRM removal will be done by next week - some of our guys were on vacation, hence the delay. We're also adding a better flash format for our members that don't want to download our movies but just watch them online.

Thanks for your feedback


11-19-07  07:10am

Reply
4
Visit Third Movies

Third Movies
(0)
Reply of jd1961's Comment

It'd be interesting to see where you're located - we're not having any issues with our server it seems, there is definitely room for growth.

A few of our members are using download managers such as DAP and it's really helping it seems.

Let me know


06-29-07  05:43am

Reply
5
Visit VideosZ

VideosZ
(4)
Reply of rawx's Comment

Hey,

Thanks for your feedback and you're right - we've been attached and getting ddos attacked a lot the past couple of weeks, we've added 4 more servers and it started to be better this weekend, so we're almost there. VideosZ has grown a lot in 2013 and we have to adapt, which unfortunately came with the site being a little slow at some point.

We're definitely on top of it and we won't stop working on it until the site is lightning fast!


08-20-13  09:47am

Reply
6
Visit VideosZ

VideosZ
(4)
Reply of JoshG's Comment

Josh,

Thanks for your comment, we actually didn't notice that issue, it's been fixed. The account section now lets you setup the default quality and all of the other settings.

Thanks a lot!!


07-24-13  11:56am

Reply
7
Visit VideosZ

VideosZ
(4)
Reply of boris92's Comment

Hey,

Can you contact me at clement@videosz.com? I'm not sure how you can have an 18 month subscription since we don't offer that but I'd like to investigate and see what happened. If there was any time lost, I'll make sure to update your subcription and make up for it.

Thanks a lot for your feedback! Looking forward to your email.


06-02-13  09:29am

Reply
8
Visit VideosZ

VideosZ
(4)
Reply of RustyJ's Comment

Hey RustyJ,

I can answer that question for you - you get access to all of the videos from those 3 studios: Hustler, Vivid and Club Jenna.

Unfortuantely, you do not get any photography from Hustler - they just wouldn't let us buy them :/

Any other questions, let me know ;)


03-29-13  09:36am

Reply
9
Visit VideosZ

VideosZ
(4)
Reply of messmer's Reply

Messmer, I can't agree more - we started to post adult videos back in 1998 when everybody was posting pictures so we try to be ahead of the curve, and I definitely agree that everybody will expect HD material in the future. You already do and I do as well! I'm the same when it comes to TV or movies, I stopped watching non-HD about 4 years ago :)

thanks again for all of your input - I'm handling the content on VideosZ as well and I know we have a lot of good stuff coming, in HD, stay tuned :)


02-01-13  10:09am

Reply
10
Visit VideosZ

VideosZ
(4)
Reply of messmer's Reply

We actually never promised daily HD updates, though we definitely want to get to that point. We have over 700 DVDs in HD now, we added 2 just today and it keeps growing ;)

02-01-13  09:15am

Reply
11
Visit VideosZ

VideosZ
(4)
Reply of RustyJ's Comment

Hey RustyJ,

We're doing our best to add as much HD as we can! we're slowly going toward daily HD updates but we're not there yet! Thanks for your support :) if there is anything else we can add to improve your experience, please let me know!


01-30-13  01:17pm

Reply
12
Visit VideosZ

VideosZ
(4)
Reply of pat362's Reply

Hey Pat, thanks for the update :)

I'm not sure we'll get any new Puritan videos but we can definitely get JM production, we were already speaking with them about adding their line to VideosZ :) We definitely like old movies and new movies here, so we're adding everything we can!

Thanks again for the feedback!


12-05-12  08:48am

Reply
13
Visit VideosZ

VideosZ
(4)
Reply of pat362's Review

Hey!

Thanks a lot for the review! We're working on getting more new content, we do a mix of some old and new DVDs. We are currently adding a new tablet/ipad format, it'll be available very soon!

You noted that we have 165 DVDs in HD but we actually have way more, we have over 650 DVDs in HD

Thanks again for the feedback, it helps us a lot to improve our site :)


12-03-12  09:59am

Reply
14
Visit VideosZ

VideosZ
(4)
Reply of messmer's Reply

Sorry, it's 220 HD DVDs since January 2012 and we also added the HD version of a few old DVDs that were already released. We released 29 HD DVDs in May exactly, and like I said, we're planning on adding a lot more :)

05-30-12  11:08am

Reply
15
Visit VideosZ

VideosZ
(4)
Reply of messmer's Reply

Hey Messmer,

we added over 220 HD dvds since we promised to add 100. We're also adding the HD version of some old DVDs right now, so the count is going to get a lot higher. We just received a hard drive today with new HD dvds and we have over 400 to add on the site. We were late the first time, I agree and I apologize but we're not stopping here and we're going to keep adding as much HD as we can - I personally love it :)

PS: you can see the release date for each DVD at the top:
www.videosz.com/us/dvd/13133_young-harlots-sex-athletics


05-30-12  10:48am

Reply
16
Visit VideosZ

VideosZ
(4)
Reply of Gazette Risque's Reply

hey guys,

I apologize for the late answer on this. We were late releasing those HD dvds because of some encoding issues and we should have posted a news about this. We did release them and we now have over 450 DVDs in High Def (that's over 2,200 scenes).

We have a lot more coming and we're not stopping here, we love HD and we're working on getting as much HD as we possibly can!


05-14-12  10:03am

Reply
17
Visit VideosZ

VideosZ
(4)
Reply of Belthazar's Comment

Hey,

Can you let me know which movie, we'll fix it - all of the scenes are full scenes.

Thanks for the feedback!


01-24-11  07:04pm

Reply
18
Visit VideosZ

VideosZ
(4)
Reply of DigglerFL's Review

Hey,

Just a quick update to say it took longer than expected to fix all of the older DRM videos, since we're also fixing screenshots, meta data (pornstar info) and the DVD covers at the same time. We're 60% done with this but the videos have been re-encoded and they're available now in Full DVD resolution.

It's not our intention to do any false advertising, a server broke down and we had to get rid of DRM so some videos were unavailable for a few weeks (about 100 DVDs out of 7,300).

As always though, thanks for your comments, we appreciate any feedback, good or bad, this helps us improve our site.


04-20-10  08:31am

Reply
19
Visit VideosZ

VideosZ
(4)
Reply of DigglerFL's Review

Hey,

The videos marked "coming soon" are actually being re-encoded because they were in DRM before, they'll be back in about 2 weeks.

The blurry DVDs are blurry because the original DVDs are blurry. If you check the newest DVDs from new studios, they're clear.

Please email me at clement@videosz.com so I can refund your membership, since you were not happy. We've not been around for this much time by being crooks.

If you have any other comments, feel free to let me know, we're always improving the site with new features so any request is welcomed!


02-22-10  05:11am

Reply
20
Visit VideosZ

VideosZ
(4)
Reply of messmer's Comment

Hey,

Im sorry you didnt get a proper response from our customer support. Can you tell me the videos you were trying to download, the ones that were popping up a user/pass window?

BTW, we disable email support, just because we had around 10k fake emails/spam per day, so we ended up missing a lot of emails. Thats the reason why we request our members to use our customer support form.

Let me know about those vids.
Thanks a lot and sorry for the inconvenience.


03-28-09  02:39pm

Reply
21
Visit VideosZ

VideosZ
(4)
Reply of TrashMan's Comment

Hey,

We're re-encoding all of our old movies as we speak, it's being done - they're not online yet because we're installing new servers too but we have about 500 DVDs encoded in the new format already, on top of the last 1000 dvds we recently released.

If you think about anything we can do to make the site better, dont hesitate to comment, we welcome all the good or/and bad comments :]


01-30-09  05:42am

Reply
22
Visit VideosZ

VideosZ
(4)
Reply of DigglerFL's Review

DigglerFL,

I'm sorry you had a bad experience with our site but I wanna thank you for the comments since it's really helping us.

We changed our authentication's method and you don't have to enter your user/pass over and over now. The problem you had with your access was probably because of our auth method too, we're seeing a lot less people that can't access our site. We also hired more customer support staff.

As for the formats, we've chosen those because the quality of the xvid files are better, it's also 100% compliant with Mac, not sure why you were not able to view them. Flash is also a good format since our users can view our movies right away, fast forward and everything. We also just installed a brand new flash player where people can browse through the scene with screenshots.

if you have any other comments, let me know, we're always looking for new ways to improve our site. We've made a lot of changes recently to enhance our users' experience.

PM me with your old access to I can give you a free month, this way you can see the improvments we've made :)


12-03-07  06:25am

Reply
23
Visit VideosZ

VideosZ
(4)
Reply of cross eyed's Comment

All of our new releases and old DVDs don't have DRM, 30% of our movies are in DRM WMV format, though, you can still play them after you cancel/stop your membership. We give you the license to play the DRM movies, even after you've cancelled your membership, so basically, none of our DVDs are fully DRM.

Now we're updating the site with 2 DVDs a day and all of our new DVDs are in XVID (download) and in Flash format (watch). Let us know if you have any questions :)


02-10-07  01:25am

Reply
24
Visit VideosZ

VideosZ
(4)
Reply of Belthazar's Comment

Hey, we're just cutting the scenes of each dvd, we don't remove anything from them. I'd be happy if you could give me an example, so that I can check it out.

Thanks

If you guys have any questions, let us know!


01-18-07  02:24am

Reply
25
Visit Zero Tolerance On Demand

Zero Tolerance On Demand
(2)
Reply of jd1961's Comment

Only 5% of our content is still DRM, we started switching everything from DRM to non DRM like a month ago. We agree it's not convenient for our members and that's why we changed that, our goal isn't to rip you guys off, it was a way to prevent our exclusive content to end up on peer to peer networks.

07-03-07  03:17pm


*Message rows highlighted in light orange are replies to replies.

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