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Webmaster : XArt (1)

View Feedback:   Replies (2)         Other:   Site Feedback (286)   |   Replies Received (1)

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Type Site Feedback / Review Date
Reply
1
Visit X-Art

X-Art
(10)
Reply of pat362's Reply

Hi pat362 - Thanks for your message. Happy to hear you prefer the mp4 format. The reason we removed the .wmv is that we're about to launch a totally new and improved version of X-Art, which will be way faster and even easier to navigate and use. We've streamlined the interface and we're switching to a new hosting and CDN infrastructure for screaming fast downloads and ridiculously fast streaming! We did a survey of downloads and found that the wmv and quicktime formats are rarely used anymore. Always open to your feedback and suggestions. All the best, ~ Cindy, X-Art Customer Support

01-20-14  04:36pm

Reply
2
Visit X-Art

X-Art
(10)
Reply of streamingeagle's Comment

Hi streamingeagle -
Thank you for your comment on this. I appreciate your feedback.
Based on our web usage stats, we noticed that over 99% of member downloads these days are .mp4 files.
As far as we know, .mp4 is supported by nearly every video player now, including Windows Media Player, Apple Quicktime, and VLC Player.
Which player/version are you using that requires .wmv format? I'd love to help you resolve this issue.
~ Cindy, X-Art Customer Support


01-20-14  02:44pm


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