Thanks for very extensive review. You guys are very serious about your reviews and what you write is the kind of feedback we like to read and take in consideration so that everytime we make change, we know what direction to take to make our network not just better, but hopefully the best.
Once again, thank you for taking the time, but also to consider the Brainpass network in the first place.
You know, before saying the service is terrible, you should really check your mails. I have answered you the day we received your check. It was sent March 16th. It was sent to the MSN address you have provided.
We even had given 15 extra days to enjoy the many sites. BTW, the membership is still valid as I'm writing this too.
you need a new copy of the e-mail? you have my e-mail address and I"m available and I always answer. ALWAYS. My guess is if you look in your junk mail, you'll find my many answers, even the ones saying the check hadn't been received but confirming I would get in touch the day we received it.
Listen, this is the last thing I'll do to close this chapter on a good friendly note: reply any of my e-mails sent to you, and I'll re-assign your membership as it started today.
As for the other PU asking if the offer is available every Wednesday, I hadn't see it. I have a lot to do and I love coming to read new reviews we get but when older reviews are being replied, I don't always have time to do the follow-up. But I'm sure you understand this, and this is also why not many companies have someone here replying to different requests, questions and comments.
First, I want to thank you for your review. I'm not being sarcastic at all. A site like pornusers is meant exactly for that.
I first read your review the very same day it was posted and I hesitated if I wanted to reply or not. I decided not to.
Believe it or not, I read every review any of our site gets. What members have to say is important to me and to our network. Yours included.
I understand you didn't appreciate my answer and I'm really sorry about it. The fact is, and this is also why I had decided not to reply your original comment, I had no power to help in the first place. The following is a little technical and boring but you guys want an answer and I don't want to disrespect anyone by ignoring them.
See, we do not process credit card ourselves. We deal with third parties so we never are in control of credit card info and it's actually safer for customers to know that people dealing with their credit information are specialized and authorized to do so. It also protects us of being accused of fraud and such other shady practices. All this to say, we authorized that special price for a limited time and when its closed, it's all automated process so it's not like we can call sommeone and ask to authorize this card holder to get the special price... I cut the corner here to leave this simple but I'm sure you understand dealing with credit card processors is very complicated and technical, especially when you have these types of special. We have a tech working full time with credit card processors. Trust me, it's not an easy job.
All this to say, when I received your complaint, I had the option to answer this very complicated and unsexy answer ( which maybe I should have done), ignore your complaint ( which I never do: I respect our customers, and even our non-customers), and answer you politely I'm sorry but I can't comply to your request.
I never would have remembered I added "no one else complained". I'm sorry I added this comment, I agree it's silly and certainly not needed. Brain fart? Probably. Really I've dealt with tons of customers and I'm sure they will say I take good care of them.
With more time to think, I now know exactly what I should have added. You're willing to spend this 10$ and it's true that I would much rather take that than nothing. Since we can't do it with credit card for technical reasons mentionned above, I'll make it right for your original request. Send a check for 10$ at the adress mentionned on the join page using check option and please include your original e-mail in there so I'm sure it's really you and an e-mail address for me to write back with your month access for 10$. If you're still interested in checking out brainpass.com, I think it's a fair deal for both partiess involved, no?
Sorry for the long read everyone. Just want to add all comments are welcomed on any of our site. I don't always agree, but I always respect other's people opinion.
Very good point. We did have the site part of the Brainpass but our parnership with the content provider is unfortunately discontinued... All this to say xxxpornparties as well as pornweekvacations are now re-directing to Brainpass.
In other words, these 2 sites are no longer available. We are sorry for the inconveniance. They were never popular sites, so it shouldn't affect many people. You still get over 50 sites when you join Brainpass.com
Those 2 sites had only just a few scenes each. So, the member doesn't really lose any value in his membership!
This being said, I'll make sure to hit up porn billy to make sure they make the changes on their site to avoid any more confusion.
Thanks for the nice review! I'm taking note of your suggestions of navigation within niche sites( you can when you come back to the home page, but still) and also will fix the download manager problem once and for all.
Some of them (download managers) work, but we want everyone of them to work with the network.
Anyways, thanks for taking the time. We need to share the appreciation of your experience. We will make this network the only one you'll need.
First and foremost, thanks for taking the time to review the network's site.
I don't recall reading such a complete and honest review by a user. Congrats! Maybe thebestporn.com should consider hiring you as an official reviewer the day they're in need of new staff!!!
Just my 2 cents!
I encourage any other member of the network to submit their own reviews here and I'll be more than happy to answer, rectify, agree or disagree but always respect different opinions and impressions your membership has had on you.
Unfortunately, no the videos are still the same for the solo girl site. I can even agree to a certain degree with some of the points brought by the original comment althought some are just not factual.
We do support certain download managers. We are currently making soem changes to accept them all.
We have been online since 2002, so it's true older videos look...older than what you see in 2007. But what's important to point out is the network is updated daily with 5 new videos and yes the quality is amazing and the video options are maximals ( as opposed to the example of Amylee the original comment used...)
One last point: 90% ( if not more ) of the network is web exclusive. Only very few material is available elsewhere on the band...
But,most important...Thanks for taking the time to comment!!
I would like to point out that our network accepts download managers but unfortunately, not all of them are compatible. I suggest you use the Mozilla Firefox free download manager for great results.
Also, just a reminder, if you ever have technical problems such as this one, please click on support because we pay a high price to provide the best and fastest support to our members so please use it!!
First off, thanks for taking the time to write this review. It's important to be connected to our members and this review by the people is one hell of a tool for us companies.
This being said, we hear what you're saying and have to tell ya we agree with lots of what in your comment. We are doing some major changes in our members areas and it's taking time and effort from a lot of people here...The counterpart is we have less time to update news and diaries...But we're aware of that and working on fixing this...
What's important is:
-All the diaries and news will be updated very soon under one portal instead of having to update individually 55 (or more) sites.
-The interaction between members and company/girls will improve a lot after the changes are completed. For the moment, you still have the blog and the communication center to ask questions or comments.
-The changes will be completed soon.
-Finally, even if the diaries and news section don't seem to be updated, the members area of all sites is updated as often as possible. In fact, the network has at least 5 daily updates. It's adding new sites every month. It's growing like crazy.
-We still believe we're the strongest network for the money you pay...we're getting better every day and when the changes are completed, we hope to be unbeattable.
Thanks for reading this and yes we think your comments are crucial to uor success.
Thanks for asking your question. Let me answer this one for you.
When you join brunobreloaded.com, you get full access to the whole network of sites (it's more than 50 sites). All these sites are offered as added value to your original membership, or call it bonuses if you want.
But it's also possible the confusion comes from the fact that brunoB had another site on another smaller network. That site was no longer updated and to make a long story short, when we launched brunobreloaded, we had exclusive scenes shot for the site, but it also included all the scenes from that original site in the backend (which makes sense for his fans paying to join this new site of his to get access to all of Bruno's content right?). My guess is this is where the confusion comes from.
This being said, our site has many exclusive scenes, plus you get full access to all other sites of the network for the same price, and the vast majority of these sites are completely exclusive.
Add the free access to live shows, the 8-10 daily updates on the network, etc and I like to think you get a very good value for your money.
Please feel free to reply to me. We are always open to hear what members have to say about our network in the hope of making it even more enjoyable.
No, the site has been updated with many new scenes. for instance, Bruno has had a chance to fuck Laura Lion, Sharka Blue and many well known pornstars, as well as some fresh new faces like the way he has always did...
One more thing, Bruno is on the prowl once again and some new content will keep being added.
I understand and respect your opinion even if I don't necessarily agree with it.
The site is still updated but just not as often. It does offer tons of scenes and picture sets already. Also, like you said, you get complete access to over 45 other great sites covering all tastes and fetishes.
I'd like to close by saying I understand Christine Young's fans ( and there's tons of them ) will never have enough of their favorite solo girl site, but since we do care about the fans, we will update the site once a week for the next couple of months.
I hesitated before posting my comment because even if I do read EVERY review posted by you guys about any of our sites, I don't answer all of them because I want to keep this place to the users because it's really what it's for.
Of course, in this case, it was more of an add-on to your already great review. I don't usually plug other sites, but since this niche is I believe our strongest I decided to jump in.
As you said, our goal would be to have the best porn network. It's a work in progress. We also understand things need to be improved all the time because technology is changing real fast and the competition is greater than it has ever been.
Trust me guys, we already have a lot on our end so I'll pass on your offer to tell other networks how it's done!! But I'll take your comment as a nice compliment.
I wanted to add a little something if I may to your review... If your thing is bukkake/facial/cumshot, I would honestly say that you have joined the best network for such content.
We have: covermyface ( Duh!). From producer/performer Brandon Iron ( obsessed with cum) we also have spermcocktail.com as well as loadmymouth.com which is the biggest swallow/ blowjob site with over 300 scenes and is still updated twice a week. ( Yes, Brandon loves his job )
In the same category, we have clubpeternorth, swallowmepov, spermglazed and also a new SPECTACULAR bukkake site coming early 2009 (I believe it's February). Anyways, just trying to inform covermyface potential customers about the other sites in the same categorie our network has to offer. Please don't consider this as a shameless plug :)
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