There is no 'live and learn' here and I don't retract anything I said, i stand by it, firmly. When someone gets suspended, there is always a reason behind it. Sometimes the reason is, as i said, site ripping or server abuse and 1/1000 admit to wrong doing. Everyone is always innocent it seems, which is stupid. If you mass download and get suspended, you know why. This isn't rocket science. lol
Same *exact* thing had happened to me many years ago. Did I wrote the webbie complaining or go post a bogus I did nothing wrong post in a forum? No, I owned my mistake and admitted to it. We all get carried away, no big deal but don't act innocent, you got excited over boobies, we all do. lol
The guy in question that started this, we never received anything from him the first time, and ccbill as well confirmed this. Kind of hard to fix an issue if you don't know what the issue is. :) Once we did communicate, even though he'd cancelled, I restored his access and comped him time well above what he'd paid for to enjoy the site. :)
Webmasters aren't bad guys, but we do deal with assholes from time to time. (this guy was not an asshole to be clear, he was fine). Just funny how many armchair quarterbacks are quick to jump on the side of someone without knowing anything other than what they've read. I don't go posting opinions about MetArt because I've never been a member. Seems pretty straight forward. :)
thanks for the kind words though PP, glad you like the site/network. We're working hard and Oct 1 we flip to 4K across the board. Bryci is already 4K but shortly.. Katie, Talia, Aleah and Cherry are all 4K as well. Go big, or go home. :)
I just responded to you - as I said before, i have no record of those emails but I did receive your two you just sent. The others must have been inadvertently deleted thinking they'd been resolved, I checked trash and they're not there.. so sure, I'm confused.
Regardless, as I noted in your email i replied to you with, showing screen caps, you were not blocked on an ip level but the server did tag you because your hit count was 4 times the average in a short window of time which it took as site ripping. Your numbers fall on the line for me, so I wasn't convinced that was the case (so we're clear, I'm not accusing you of anything) - I restored access, and added a full month as our way of saying sorry for the oversight and downtime.
I appreciate we're not for you moving forward, but you did seem to enjoy the site so have some free time on us. :) Best of luck Longjohn!
It's strange to me that you say 10 days with no response yet when I check my mail folder, both in fact, my personal email@example.com and firstname.lastname@example.org, there is nobody left unattended.
The last person that wrote in, yesterday, he had hit an ip threshold due to his isp flipping his ip, I resolved that 7 minutes after he wrote in.
I'm not calling you a liar so we're on the same page, it's just strange is all. not sure where you wrote, or what happened, but our 76% rebill ration would show, we do more than go above and beyond for our members. Sorry you somehow slipped through the cracks, that is never an outcome any site wants.
I'm still curious what happened here though, if you have the time or want, perhaps try emailing me and carbon copying the other address with your username and ip address from Bella so I can see what took place? If not, I understand. Cheers.
Nobody likes rules on sites, including me but they are a necessary evil.
Although, I totally understand the common sense though regarding jumping into a thread when I know zero about the case and attacking the webmaster and their product. Oh wait, they were defending a stranger they don't know if lying or not. PU as an affiliate account has members with us that have been rebilling for years. That points out to me that yes, we're doing well for our members.
This guy with the problem, I stand by what i said. No clue who the guy with the issue is, and ccbill has no record of anyone saying anything, so at this point, I question where he emailed or submitted his request for help at all. It's not my job to babysit people, sorry to the anyone reading this getting butt hurt. If you respect the site you join, you stay a member. If you attempt things you shouldn't, you get removed. Simple math.
I offer help to those that need it and often credit them a free month for down time, so I'm not going to just sit back while someone roasts us for something we didn't do. Sorry this got blown out of proportion Khan!
Once again, and I am not sure if you're not great at reading or what but I was clear in my first post that this may or may not apply to him. I was clear that I did not know him specifically or what his issues were.
Would you like me to quote it or can we scroll up? Seriously man, making shit up to try and sell your case is sad.
I was clear as to why we have limits, and why people are suspended. You on the other hand, a non member came in hurr hurr hurr and got all pissy when it has zero to do with you. Again, let me be clear since you have issues reading, zero to do with you.
If he had emailed me twice as he said, he would have had a response, just as others have had before him. Exception being, as I said, if he emailed me outside business hours or for all I know he emailed the wrong place. I never saw his emails so I can't speak as to what happened. Again, for the umpteenth time, lol, I didn't see his email, nor do I know who he is.
I don't know how many ways I can say the same thing, so enjoy your troll session. :)
Sigh. Context is an important thing, you should consider it when replying. You should also attempt not to put words in one's mouth unless they said them.
I never said anyone's concerns or questions are or were stupid. If this was the case I'd never respond to anyone and well, I respond to everyone that writes in. If you write me after you got caught mass downloading above and beyond the rules and claim innocence, or you've shared your password with your buddy six states away and again, claim innocence, you'd have me smile and say no worries? I appreciate people dislike rules, i dislike them too but my job isn't you, or him, or even her. My job is everyone. I keep the box running smooth, and if that means having the server remove someone that is abusing it, then that is what happens.
We don't have ridiculous bandwidth rules, ours are more slack than some of the larger networks out there (such as Reality Kings as an example). Also worth noting out of our entire member base, less than .01% get tagged with these guidelines so they must be doing something right.
The quote you pulled is from our old network regarding being banned for 48 hours, then 10 days is outdated by more than six months. The ToS was changed some time back, as noted here: http://bellasupport.com/help/terms/ not sure what you read?
What does ripping a site even mean? It means hammering the site using software to mass download or que everything, this slows down the site, the server, everything. if you think you buying a membership means you can do that, you're wrong. Most networks have security to prevent this, otherwise you'd have insanely slow or failing servers. If you need examples, I'd be happy to help.
Nowhere is it said you can't download every video, but yes, you still have to stay within the guidelines and again, most every network has these. This means you can download XX gigs per day, day after day until you're drive is full or you run out of content. If that runs into month two because there is too much content, then that's your choice as to rebill or not.
>>Yeah, some sites do suck. But I could name at least 15 networks that offer access to multiple sites with daily high quality updates for the same price. You are really not that special.
No, you can't. Read what I said, please use context.
If you're talking about porn star networks with girls you can find anywhere, then yes, you can but even still, most don't offer images at our size or videos at our size.
Feel free to name one network that offers 8 or more sites with no added fee that have exclusive penthouse/playboy/hustler models with 4k and 1080P (not 1280 hd) and years upon years of content of this size, all for $24.95 that rebills 20% cheaper? Again, take note, we don't charge for extra sites, we include them.
We catch bad guys, we don't sugar coat things, we don't kiss your ass and we don't ask that you kiss ours. Sorry if that troubles you, I hope you find the best sites for your needs. Cheers!
You make presumptions and decisions based off the less than 0.01%?
If 99.9% never have issue and love what we're doing, and one or two people get caught and then cry out to the public because they're so hard done by and innocent etc.. that makes us the bad guy here? Alright.
If you had any experience running a network of sites, you'd know that it is impossible to please everyone. Thus, we don't try. We do what we do for us. We create the content we want to create, we don't kiss ass of anyone, nor do we ask that anyone kisses our ass. We stand up to people that try and take advantage of us and that bothers some of the people. Sorry it ruffled your feathers.
I wish we could have no limits or issues. I also wish people didn't site rip or steal content and create torrents. Still, it happens. Sites have to protect themselves against malicious users, regardless of your opinion. All sites do this, I'm just saying it out loud and in doing so, that gives you a face. A target at which to voice your displeasure on the topic. I get it.
Read the reviews we have, people love what we do. As for you saying you'll never join, that's cool, I hope you find a site you enjoy. Still doesn't change the fact that if someone is busted doing something and then comes into a board and tries to call us out, we're going to defend ourselves.
For what we offer, compared to what we charge.. sorry, but there simply isn't another network offering this level of quality or updates or exclusivity for this price. $24.95 for access to all our sites, zero upsells for our other sites because they're all included, videos in 4K and 1080P (1920 x 1080, not that 1280 x 720 and calling it HD stuff). Photos ranging from 4000 pixels down,, where most sites offer 1500-2000 and call those 'high res'. We rebill 20% cheaper at $19.95.
Sure I can go to Videobox or other sites cheaper and get assorted porn, but not in this quality, not this exclusive and these aren't real girl next door types, they're porn stars. None of our ladies are porn industry for hire types.
We have regular girls that have appeared in Playboy, Penthouse and Hustler as well as other exclusive college girl types. We're not the best, we're not the worst, but we're good at what we do and we'll keep on doing it.
We have simple and straightforward server guidelines, much like all most sites do. Someone gets caught doing something they shouldn't by the server (not a human) and is removed and that makes us bad?
You seem to think this means I hate my customers? I never said that, but thanks for yet again, trying to put words in my mouth. I said that the customer is not always right and that's common sense. Anyone that has ever works customer service on any level knows this.
We have a large user base of happy members that never have issues, and have been rebilling for over 5 years with us. We go above and beyond for our customers both in taking care of them, and content creation.
We love our customers, which is why they keep signing up, and keep rebilling. This user is not the first to be suspended, and he won't be the last. Same as almost any site, if you break the guidelines, you are suspended or removed. Why is this so hard for you to understand?
Read the last paragraph where I very clearly state this may or may not apply to him. Bottom line is, and this goes to you, or him, or everyone. When you join a site, you can't do what you want. There are guidelines, sometimes they are more relaxed than others.
We don't have our hands full, we just don't pretend to be something we're not. We work, business hours. We don't work, when we're not working. Just because someone signs up, they don't own us or get us 24/7.
I respond to emails that come in in a timely manner, but 9/10 issues can be resolved if someone takes the time to read the support site. Every aspect is covered there in fact, from limits to mass downloading, canceling etc. Every aspect of the original post was answered in fact, on the support site, if read. So I'm supposed to stop my life because someone is too busy with theirs to read something they agreed to when they signed up? 99.9% of members don't have issues, so the .01% the server removes must be in the right? ummm.. nope.
I don't take the position the customer is always wrong, but many times, the customer *IS* wrong and they clue in after getting removed by the server.
I didn't suspend this guy. the server did, because something happened to have him outside the allowed guidelines the server runs with. Server rules are cut/dry, it's not personal, it's a machine.
I don't know who he is, or what the issues were with him as I said. I have been doing this for 18 years, and in that time.. it's weird how many people that get busted site ripping or sharing their user/pass don't admit to breaking the site terms.
Many customers would tell you, the server suspended for this or that, they contacted me, I saw the issue, resolved it and they've been with us for years since. I'm not the antichrist you're making me out to be but if it makes you feel better making assumptions, enjoy.
Some sites suck, and you get shitty low res content, bad videos or they split updates over 2 or 3 or 4 weeks. part1, part2, part3 crap. We don't do that. we bring great content week after week for multiple girls and we don't ask that you sign up multiple times. These are exclusive girls, not porn stars that can be had if the price is right by any webbie. So yes, we do run a tight ship and yes, if you're on the outside looking in, you did something wrong. Sorry that bothers you.
The ToS covers everything, including how to cancel and if you get suspended, you need to cancel. The exact thing happened to me years back, I got nuked for downloading many videos I liked from reality kings.. they have a strict bandwidth guideline as well. I got mad, how dare they! Oh. Wait. It's in the terms I agreed to. Right in front of me. Well damn, I was wrong. Lesson learnt.
Without server rules, sites fail and are slow. Some people get mad and that sucks but it doesn't make the guidelines any less needed or valid for happiness and more importantly, speed for all members.
It's fun how people that do wrong doing are always innocent. :/
We don't have ridiculous rules, we have bandwidth limits like all sites do. Go sign up for Brazzers, or Reality Kings, same thing only they stop you much earlier. If you're using site ripping software, the server stops you. In our ToS that are plainly listed on our sites, that you agree to before signing up, it clearly states our guidelines.
They were fine when you signed up but now that you got busted they're ridiculous? Alright. As for you being billed, again, read the ToS, we have zero to do with your billing. When YOU sign up, it is up to YOU to cancel, Again, same as all websites.
It is not my job to alert you when you screw up, it's your job to read the site guidelines and stay within them. If you get suspended once, you're back in 24 hours *unless* you were trying to site rip and that leaves an unmistakable footprint of pageloads/hit counts
You can feel angry, and I'm sorry that you do but we have thousands of members that are fine, happy, and never have an issue. It's obvious you had an issue but the server stopped you, not us. Question then becomes what did you do to warrant it?
I don't know who you specifically so what I have said here in response may or may not apply to you. Server stops people for reasons though, that much I know. There are two of us running Bella, we're not some monster porn company so no, we're not going to respond to you right away. Sometimes an hour, other times 2-3 days. If you were site ripping, what is there to discuss? Tell you so you can say you weren't when the server logs don't lie? (again, not saying you were, just recounting how nobody is ever guilty of trying to mass download and when caught, they're ever more innocent and they'd never do that sort of thing etc)
https://support.ccbill.com will refund your last month, but if you haven't shuit off your account, I'd suggest doing so. Again, plainly listed in the terms of service, if you'd read them. :)
Marcus - not sure why you're having issues with download speed, I can pull things down over 1 meg per sec from the server. The box is set up to see how many concurrent connections are in place from the user and limit if needed. This stops a user from opening ten streams, each at 1 m/sec sort of thing and eating bandwidth like crazy.
We also changed things a little so it is now 20% savings when someone rebills. We've added a mulit model site, bellapixels.com for free for members and starting next week it moves to daily updates.
As for Bryci content, video wise - 95% of all future video updates will be hardcore as she'd rather do videos with me than with herself (her words). Hope this makes some people smile!
We also removed the regional billing which I know many dislike (I understand why of course) so the price is exactly as advertised, no matter which site!
Honestly, we stepped back and looked at what networks cost in our arena. There aren't any network passes for $25, let alone $20 so we thought - let's try this and see what happens. If people are happy, we're happy!
Whatever man. I was crystal clear as to that we don't offer zips and I even went into why, you kept whining and moaning. you did this, I didn't.
Don't start trying to flip this into a you're a douche comment. Seriously, grow up already. The biggest laugh in this whole thread has been you moaning about things you can't have, even though you've not and never have been a member.
I've been polite, wishing you well and saying I hope you find what you're looking for - you just keep being a pain, for what reason - I have no idea. The fact that you bring up download software, and now torrenting, tells me you're most likely one of those tools that posts site content. I've learned over 17 years running sites to trust my instincts, they have yet to be incorrect.
Neat thing here I hope you've learned - sites don't take shit from random trolls on forums. If you think we jump through hoops to get memberships, you'd be incorrect. We have fun, we do what we do and guess what? Each week we have more people happy than the week before. In four solid years, we have outsold ourselves week after week. I guess we're doing something right after all.
Last time I respond to you, if you keep trolling I report you for doing so. Sound fair? You go your way, we go ours. I hope you find a site that suites your needs.
Wow. What part of if a site doesn't do something you do not like, move on do you not grasp? Not being to be combative? I've already explained this inside out and as I said, nothing has or will be changed. Yet you keep going. Not sure what you feel is gained? Here we go again. this time I'll try and make it easier to understand.
Zips don't matter to the majority of members.
I can say this with authority, based on 17 years experience running websites. It's not even 10% of the member base that actively downloads zips when they are available. Again, I can say this from a place of knowledge, not opinion. Sad thing is, in the 10%, you get assholes that post your content for free.
Bella Network isn't the first network I have owned/run and we didn't offer zips in the other networks either. There are a ton of large networks that don't offer photo zips. They do fine, their content isn't mass distributed. The content that is available in zips, all over the place for free.
When we removed zips, nobody said anything, nobody cared, cancelations didn't rise etc. The world didn't end basically. Again, nobody cared. In four years - FOUR people have emailed asking what's up.
I know this rubs you the wrong way, and this next line will upset you, but my job isn't to make you happy.
Yes the customer (albeit not you) is important, but the buck doesn't stop with the customer. The buck stops with the product itself, same as any supply/demand example. Customers will come for what is being sold and the customers that don't like what is being sold, will leave or not come at all. Again, FOUR people in 4 years. Do I think it's a big issue like the non members here are claiming? No, not in the least. For them it is, obviously. Photo collectors I am guessing, or traders for all I know.
My job is to make the GIRLS happy. I can deal with 1 in 10 (if that) customers being pissy and not signing up because we don't have zips. I wish them well and hope they find something they like elsewhere.
I can't deal with 1/1 girls being sad because her content is mass distributed for free so she quits. Keeping the model happy FAR outweighs keeping 1/10 people (actually lower than 1/10 but I rounded up for ease of example).
Now seriously slutty, you're not a member, you clearly don't like that we don't offer zips, so why are you still bitching/moaning? Are you trying to have a conversation on a closed topic? Sorry man but it's pretty much a dead topic. Not an option, never will be an option etc. Thank you for playing, game over - type of thing. Hope I was clear enough this time and best of luck finding your dream site.
Sorry if I wasn't clear, I can see how it sounded that way.. my bad. :) What you said 'The policy on photos means that people who prefer photos to videos aren't going to join in the first place".
In regards to our site at least, that's not correct from our experiences. Photo fans love what we do and they join, and rebill. I am sure there are some that don't stay, I don't mean to suggest they all stay/rebill - lol, that's not how sites work anymore. We do have a high rebill rate though which to me, suggests we're doing something right. Again, not perfect, but right enough for most.
We're know for our photos over videos 10 to 1 easy as we don't promote with videos. That's changing a bit now that we've gone to hardcore.. people are taking note of screen caps etc it seems. (go figure)
Like I said, barely a handful in four years have been unhappy regarding lack of zips. Truth be told, I wish we could offer them, because to me, it's a value added service for sure. Can't please everyone I guess. thanks for taking the time though to add your thoughts on it all.
That's not correct actually. Sorry to be the bad guy - but it's been over four years that we have not offered zips. The only people bitching about it - are in this site.
I have had three people ask, ever, in four years. Sure, some others perhaps looked for zips and then cancelled. I agree with that as well, the customer should be happy in what they get fior their money. The issue becomes - is the customer realistic about hat their membership buys them or is worth?
For example - how many times you join a site and the photos are small, blurry, they consider high res to be 1200 pixels or something. They consider "HD VIDEO" to be 1280x720 and while technically - that is HD... ummm.. it's not 1920x1080. I have joined solo model sites myself where you get inside and the girl has 30-40 sets and each set is some webcam set of 20-30 photos.
We are not competing with large pro sites in the least. We offer large images (up to 4000 pixels) as well as higher res HD videos. We offer steady updates and some of the girls cam from time to time as well. Not all and not always on a set schedule, but they post when they are going to do it.
We offer a more personal experience than the majority of sites out there, or so our members that have stayed with us and rebilled for 4 straight years tell us.
i'm not liked because I'm blunt. I'm an asshole at times and I don't buy into the mindset 'the customer is always right'. The customer can be wrong, just as I can, just as anyone can be. We don't bend the network to what someone tells us we 'have to do'. Instead we laugh at those people and do what we want to do instead. At the same time, I get respect because I work my ass off for my members. It's not uncommon for someone to follow me on twitter and see me working through ti 8am the next day, sleep for three hours, start again. - It's just Bryci and I running the entire network. I run 98% of things, she handles the things I ask her to jump in on. We're far from perfect, and I don't always respond as fast as I'd like. I didn't even know some of these responses were here - thus why i am going apeshit crazy now :) We do try though, which is more than I can say for most network/sites out there I have been a member of.
It's easy to mass purchase content, slap up a site and offer zips. No girls to be sad their faces are all over the net for free. Nobody to answer to. that describes most multi model sites pretty close. Not all of course.
We're having fun, we have a higher rebill % than many sites out there. i can be outspoken and I have enemies for being Bryci's husband. By default "that guy is a douche" is the safe comment It's funny, but I don't take it to heart. I'm anything but. I pay my taxes, I helped buy my Mom her house, I donate to the SPCA regularly and and ask anyone that knows me, including any of the girls that work with me and they'll tell you I'd give them the shirt off my back. Be true to yourself and others will appreciate it - is all we do.
So let me get this right - I say we don't zip images and you come in and acuse us of punishing members? Then you go on to say how there are ways to site rip etc? Ouch :(
I posted we had a survey and 80% of the members said videos are more important than photos. Not at any time say photos do not matter, I said videos matter more or photos don't matter as much and sorry if it upsets you, they don't.
I'm a professional photographer, I've been fortunate enough to shoot for Penthouse magazine in the past - you don't think it bothers me that photos don't matter as much? lol Of course it does man. I love photos!
if you were to look up the surveys in PornUsers - this exact topic has been covered and the same result was found. Videos matter more. Sorry to be the bad guy here.
How many guys you think fap to photos versus videos? (very few according to all the surveys)
Piracy happens no matter what the site is. There is always a way to save things, mass distribute them if someone decides they want to do this. Zips make it easier.
I respect you disagree but that's the great thing about the internet. There are tons of sites out there, you'll find one that makes you happy. I hope you find what you're searching for.
Sites like that etc will always have zips sets because their models are paid models that are not exclusive and available in several sites. With most multi model sites though - it's bought content from a photographer that sells X amount of licenses to anyone buying. Zips don't matter because there is no girl to become sad or feel exposed when her content is being traded for free.
I respect you love zips and they matter to you and others as well but that doesn't change the fact that we don't offer them, and never will, regardless of how many people are upset. It's our site, not theirs. If you were a nude model online, you'd feel *very different* on the topic, I can assure you.
Often, customers don't grasp how things are run behind the curtain. You see tits and ass and assume the ladies have no feelings or thoughts on things. This is where Bella is very different from almost every network out there because we treat the ladies like ladies and they make their own decisions. (we don't make them for them) We're not going to zip hotos and have tons of free video content for tube sites like many others do when what it translates to is the model feeling more exposed because she's being given away and traded on boards for free (thanks to zips being downloaded and posted from no-moral members that feel the need for a ^ 5 is more important than respecting a model's rights). We don't put out either (zips or free video samples) and the model doesn't get traded the same way as those sites that do have those things.
Guess what else not having zips everywhere does? it keeps her relevant and in high demand. If anyone can get Bryci on any number of multi model sites - is she as popular as if she's not everywhere? Penthouse is the only place she's had content published, I photographed her for Penthouse magazine last year (Oct 2012 issue).
Photos matter, as I said.
Please look up the word "context". :) You're not quoting me completely there are you? I said the majority of people chose videos over photos. Surveys done here in PU show this as well, look them up. We had our own surveys done and they told us the same thing, 4 our of 5 people rank videos as more important but this doesn't mean we're stopping doing photos. As I said before where you misquoted me, photos do matter - but videos matter more.
But hey, thanks for staying on context and posting an ad for another site in a Bryci review. Very classy of you, indeed.
Why can't people read? Seriously. All you're doing is going in circles. What I said to Capn, applies here as well.
I'm not a US based website.
I have already covered why we have regional, what regional is and why others use it. I have pointed out to you that we're not CCbill and we don't set the rates. I have pointed out that ALL BANKS WORLDWIDE buy into market fluctuations and adjust their rates accordingly.
If you have an issue with the way CCBill sets things, call CCBill. I am not CCBill.
Market flux happens daily. Why should I pay again if someone's dollar is failing on the world economy? The site, not the economy, is the bad guy here? Yes, this makes perfect sense.
Rates are set based on averages and these are adjusted throughout the week based on bank rates. Again, call any single bank.
How are you not aware of market fluctuations in banking/global economies? It's not like this is a new thing. We didn't invent something, it's been there all along and as a webmaster, we have a choice - get hit with the extra fees when a dollar dips, or a chargeback comes in, fraud comes etc (5-10 times daily) or, chose the average rate so we're protected. The only difference here is we tell you about it ahead of time. Most sites just work it into the cost on the merchant end.
Sorry it's upsetting to you.
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