Thank you very much for your comments, they can really help us to improve.
About the clone and UI - different members have different tastes, so we used to prefer to keep 2 different versions of UI: more "traditional" one for FuckingGamble - though younger generation will probably say "it is so 90'sh", and more "Web 2.0"-like (with fancy stuff like scrollables etc.) one for TheSexGame. For some time we're considering upgrading FuckingGamble to newer "Web 2.0"-style UI too, but weren't sure, and you opinion comparing them (if you would care to give it) could really help us to move in this direction.
About downloads - I can assure you that it is very unlikely that the problem was on our servers (we're very careful about our servers, and they have tons of reserves; unless you were unlucky to run into redeployment or reboot, there is very little chance that server has had problems). We've seen download problems several times before, and it has always been attributed to routing issues between end-user and our servers (for example, one of the routers on the border of France Telecom is known for causing problems enroute to our main servers, and France Telecom consistently refuses to fix the problem when it is raised by our ISP). In such cases, it usually helps to use our "Connection Wizard" (which can be accessed via link on download page which says "Slow download? ..."). "Connection Wizard" will measure download speeds from different servers for you, and will find out the best server for you; it was shown to help in many cases.
We are obviously not happy that you didn't like technical side of our site, but I have several questions for you:
- did you try sister/clone site TheSexGame.com (it is available to all members of the FuckingGamble with the very same login and very same content)? It has a very different navigation (which we hope doesn't qualify as "old-fashioned")
- we're very surprised that somebody experiences problems with navigation on FuckingGamble, have you tried to write to firstname.lastname@example.org and/or to forums? Singular broken links do happen, but usually it gets fixed really quickly if complained about.
- About downloads - have you tried "connectivity wizard" which is available at the download page or at "My Account" page? It was reported to help by many members (even here, on PU).
Thank you very much for your review, we're obviously glad that you did like our site :). We plan to work further on scenes page, but can you clarify what you didn't like for models directory? We're always trying to listen to our members, and if it is not too difficult - we will certainly try to fix the problem.
Thank you very much for your feedback, it is great to know that our new US server and connectivity wizard indeed helped our members to improve download speeds. We're also very glad to hear that your wife likes our site, especially as creating "porn for couples" is one of our original goals.
About Simony Diamond, Lyla Storm, and Alexa James - if you want to see any of them on our site again, it is a good idea to leave a comment on their respective pages on our site, saying that they're "Fucking Great" - our producers routinely check model rankings when they're choosing models for new games, so doing it will improve chances of your favorite models to play again.
Thank you very much for the feedback, and we're glad you like our site.
About download speeds - what was the game you've tried to download? We're working on improving download speeds right now, and recent games (15 or so) are already available both from servers in Netherlands, and from servers in US. You can instruct which download location you prefer to use, either manually from "download settings", or try to run our "connection wizard" which will measure which server works better for you. Interesting enough, we've found that sometimes servers in "North America" work better even for Europeans; we know a case when there was a six-fold improvement in download speed for an European when he switched to our North American server.
In any case, we'd appreciate if you could tell us about your experience with downloads from our different servers, it is really important for us in our current effort to improve download speeds. We're planning one more download server in Europe, completing our own CDN, but even now we hope that speeds should be good for most users -especially if they use "Connectivity wizard" to find out which server is the best for them.
Thank you very much for your comment, we really appreciate detailed analysis (and are really happy that you like it).
We are also indeed planning adding printable labels at some point in the future, "behind the scenes" stuff is more difficult to produce, but is possible too. What is indeed very difficult is to achieve Hollywood-like quality without increasing the size, but with improvements in codecs even this might become possible some day :).
Thank you very much for your review, and we are certainly happy to see that you like our site.
We are also happy to inform our members that we've already installed second download server in North America, and it has already improved download speeds for many of our members greatly; another improvement is planned soon, which should allow us to provide the very best download speeds across the globe.
I would say "definitely yes", but you can see it yourself if you register for free (no credit card required) and download full game26. For this absolutely free trial you should be able to download full game26 in 1.5MBit/s, which should be enough to see everything you need :-).
NB: for real (paying) membership it is now more than 100 hours of HD video, with recent games coming in FullHD (1920x1080) in up to 12MBit/s.
Thanks for this report; while we weren't able to reproduce the bug, our developers has managed to find and fix a subtle bug which might have affected download managers in some not-so-usual environments. If you could test it again and tell if it works now, it would be great.
Let me explain it a bit:
1. There are two ways of selecting DL speed: you can either use "Download in different format", or use "Change preview/download settings". If you use "Change preview/download settings", your choice should be saved for your account (if it is not saved - it is a bug, please report it and if confirmed, we'll fix it ASAP, and you'll get 3 days free per our policy for reporting bugs).
2. Which DL manager you have problems with? IDM has been reported to work nicely, but if you tell which DL manager you're using, we will try to support it too.
Thank you. We indeed take customer concerns very seriously. In addition, we consider feedback from our members (both paying and free) as an important way to improve our site, and are rewarding our members for reporting bugs, making site suggestions etc., so if there is anything like this - please don't hesitate to post it here or on our forum "Site Suggestions/Bugs". Sometimes a minor change can be done in half an hour, but can make a big difference for our members.
Thank you, all the people who are working hard on making it happen, will be very glad to know their work is appreciated.
On other niches - do you mean making site with the same game, but with different accents (for example, site dedicated to anal games, or to lesbian games)? This is definitely a possibility, and if you have any specific suggestions (what kind of games you would like to see), please let us know.
In addition, our producers are working on 2 other projects at this time (not based on this game). Both are quite unconventional and both are within "Ultra-reality" concept (where the action is not scripted, and emotions are real). It is too early now to say when we're able to show something to the public, but our producers are working to make it happen as soon as possible.
Every game on FuckingGamble.com is on average approximately 3 hours of video. Gaming and sex are intermingled from the very beginning until "final" part of the game (this final part usually takes approximately half an hour); in this "final" part action becomes closer to conventional porn, though player actions are still defined by previous gameplay.
Size of one whole game in FullHD 12MBit/s can reach as much as 15G; if this is too much for any reason, there are options to download it in 6MBit/s, 3Mbit/s etc., down to 200kBit/s. Another option is to download it in about 30-minute parts, which are about 2-3GBytes in 12MBit/s.
If you subscribe using "Join Free" (no credit card required), you will be able to see all of it yourself for one of the games (Game26); please keep in mind that download limit applies for "Join Free" membership, though it should be enough to download one full part in highest resolution to see video quality and file sizes, and to preview the whole game in lower resolution to see how the game progresses. In addition, "Join Free" members can obtain 100% free full membership to our site for 3 days by contributing to the site (posting to forums, reporting bugs etc.).
If you have any further questions, please don't hesitate to ask.
Thanks. We are indeed taking user feedback very seriously, so if you have any comments/questions/concerns, please feel free to post them here, or in our forums on our site, or e-mail to email@example.com, we're always trying our best to make our users happy.
Thank you very much for your review, and we are certainly happy to see that you like our site. We also appreciate comparison of quality of our videos with Blu-Ray.
On the other hand, we admit that this point is quite minor and want to thank you once again for this review.
Thank you very much for your reply. We'll pass this information to our producers so they can try to look for these girls.
In addition, one more question: would you personally be interested to visit one of the shoots if they can indeed invite one of these girls? (I'm sorry if it is too personal question, and please feel free to avoid answering it at all or to e-mail to firstname.lastname@example.org instead of posting it here).
Thank you very much for your report. I also want to thank you for the reporting of the minor glitches to us, it helps us to make our site better and we really appreciate it.
A few answers to the questions you have raised. About simulator - to make it 100% dynamic, we will likely need to use Mo-Cap and map it to 3D models; while it should be feasible to do, it will need special expertise in these fields and we do not have currently experts within our team. On the other hand, if anybody reading this has such expertise and is willing to help, please don't hesitate to e-mail email@example.com.
On condensed version: thanks for the comment. We will try to implement it, though exact implementation is still TBD (it might fit nicely into another project we're currently researching and which we hope will be appreciated by our members; it should also be able to provide 'condensed' version as an option).
We definitely appreciate you mentioning potential of our site for couples and I just want to add that couples can also use our profiles and game generator to play a game themselves, with their own game being tailored to their specific sexual preferences (specified in their own profiles). We hope it might be useful for some couples to spice up their real sexual life a bit (with or without swninging). One of upcoming games (Game40) will show the process of creating and playing such game in detail.
Thanks in advance, we're looking forward to see your review :). And BTW, within our policy to award "Points" to members reporting bugs, if you could drop an e-mail to firstname.lastname@example.org (so we know your e-mail address), we will credit your account with 200 "Points" (worth about 6 days of free access) for reporting this issue with DL limit wording.
*Message rows highlighted in light orange are replies to replies.
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