Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
Date |
Reply
1
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Brazilian Transsexuals
(0)
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Reply of
GCode's Comment
Sorry to hear you have been experiencing slow download GCode. This obviously should not be happening. Please email us at our Customer Service address (customerservice AT grooby.com) and include a traceroute if possible (see here for more info: http://www.mediacollege.com/internet/tro...oter/traceroute.html) so that we can see where the slow connection is.
We will endeavour to get this fixed for you as soon as possible!
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02-14-10 07:52am
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Reply
2
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Shemale Yum
(0)
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Reply of
GCode's Comment
The ticket option has very deep discounts, we've never offered this before and it's an attempt to get people to try different sites. It is only going to be available for a short time, so spending money and time on scripts and automation is a waste of resources when we have an excellent customer service available.
If you don't wish to wait for the ticket usage, then please join through the normal credit card billing options.
I'm unaware of any other company who offer discounts and options like this, as well as regular communication with their users. How the "ticket option" operates is clearly marked and transparent on the site. In case of any future issues please be sure to contact us so we can look into the matter as soon as possible and get it resolved in a timely manner, as is customary for us.
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08-21-09 09:47am
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