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User : thirstyfish (0)  

Feedback:   All (14)  |   Reviews (0)  |   Comments (2)  |   Replies (12)

Other:   Replies Received (11)  |   Trust Ratings (2)

Replies Received

Replies to your reviews or comments.
Shown : 1-11 of 11  

Type Site Feedback / Review Date
Reply
1
Visit My XXX Pass

My XXX Pass
(1)
Reply of thirstyfish's Comment from lexis250:

Hi Thirstyfish!

I will definitely share your comment with our creative team. I think there is a lot of clips we can use and that people wants to see again and again... Also, I will mention that we should look into the fact that people wants to have more details on the videos and see what they can do about that as well. Thank your so much for taking the time let us know! :) MC


04-14-14  05:06am

Reply
2
Visit German Goo Girls

German Goo Girls
(0)
Reply of thirstyfish's Comment from Vegas Ken:

We are in communication with the people at EuroRevenue & GGG. They have committed to making good on all the past problems.

If you have an outstanding issue with GGG, please contact me directly so that I can help facilitate things for you. You can reach me via email at VegasKen (at) PornUsers.com

As always, thanks for your support and use of our site.

Vegas Ken


03-03-14  02:10pm

Reply
3
Visit German Goo Girls

German Goo Girls
(0)
Reply of thirstyfish's Comment from Sumom Ltd:

Dear Valued Customers,

We would like to apologize to anyone who faced issues with membership cancellation and assure you that any outstanding cancel requests are being handled in a timely manner. We have done our best to address the concerns pertaining the speed of cancel requests execution. In most cases the delays were caused by missing cancellation confirmation e-mail from the requesting member. We issued a policy to automatically cancel memberships if there is no cancellation confirmation within 48 hours since the contact attempt of our customer support representative. We are convinced that the changes we have made to the cancellation execution process will eliminate any potential issues.

The process of a cancel request submission is straightforward and transparent – you can submit it either via the Customer Support link at the bottom of our members area and tour pages, or via the online form e-support24.com, or via Centrobill’s web site centrobill.com. Once the cancellation request has been received, it is forwarded to our customer support representative, who initiates contact with the requesting member and asks for a confirmation of the cancel request. If there is no confirmation within 48 hours since the contact attempt, our representative still cancels the membership.

Centrobill is a reliable and legitimate billing processor which has served us very well for a long time already. It has a good reputation among its clients. We assure you that any delays with cancellation were caused by shortcomings of the process itself and not by the parties being involved in credit card fraud or anything of that kind.

Another note on spam. We have NEVER provided 3rd parties with the database of private member information and we will NEVER do so.

If anyone still has issues with canceling their membership – please report to us at Nadya@eurorevenue.com or Nicky@eurorevenue.com with your user details, and we will make sure that the issues get addressed immediately.

Sincerely,
Nadya
Head of Sales
Sumom Ltd


02-20-14  07:49am

Reply
4
Visit German Goo Girls

German Goo Girls
(0)
Reply of thirstyfish's Comment from Sumom Ltd:

Hi,

Our support should be in order now. We are sorry for the inconvenience. Email me: nicky@eurorevenue.com and I will make sure our customer support prioritize your requests.

I understand It's frustrating to not get a response, we have worked hard to get this problem solved.

Best,
Nicky


01-27-14  07:17am

Reply
5
Visit German Goo Girls

German Goo Girls
(0)
Reply of thirstyfish's Comment from rearadmiral:

"You may wish to consider this and other related user comments before activating an account with GGG/Centrobill."

Damn right I wish to consider this! I'm glad you got this resolved but it shouldn't have had to happen. GGG is a unique site and I'm sure has a lot of potential members so having the CC biller fall flat like this is a big problem for them. I hope they fire the biller.

I definitely wouldn't consider joining this site until there are positive signs that these shady practices have stopped.


01-25-14  11:23am

Reply
6
Visit Throated

Throated
(1)
REPLY TO #1 from jberryl69: (thirstyfish's Reply)

When I talked about the ratings I was referring to the internal ones - and I definitely do NOT like the new UI. It really gives no clue as to what's coming who's coming what's really going on. It's like some troll has taken over. No I do not think I will renew my membership at this time since they do NOTHING to encourage my return. (I guess that's pretty definitive huh?)

07-11-13  06:07am

Reply
7
Visit Evil Angel

Evil Angel
(5)
REPLY TO #13 from jberryl69: (thirstyfish's Reply)

Excellent Mr. Fish!!

I pretty much agree with all you said, but will add this caveat regarding a couple of directors you mentioned.

It's hard for me not to defend Mr. Darkko if only because he caters to my niche. Interesting his POV from above doesn't excite me as much as when he moves the camera to the side. Deep throat is about it going down the throat and that, for me, is an excellent angle. Mr. Darkko has a pretty active thread on ADT where so many of his fans want more POV from above - go figure.

Mr. Adriano is certainly prolific and does have a boilerplate feel to it, though you will notice in the near future that his anal/oral shooting is getting quite extreme. Noshing on the Rosebud is his new thing.

Mr. Ferrera's work I have had to grow into somewhat though only through his Raw series. It is kind of nice to see models not wear makeup, though I'm not particularly a fan of his style of POV.

Certainly Ms. Belladonna's work is unplanned gonzo a lot but she does have themed work out there. I respect her if for only what she had to endure hanging with Mr. Vidal. I suspect that tilted her view of the world some.

Thanks again for your excellent take on EA.


05-23-13  09:32am

Reply
8
Visit Evil Angel

Evil Angel
(5)
REPLY TO #11 from jberryl69: (thirstyfish's Reply)

Thanks for the review of the review. I just wish you'd called out the director's you were referring to.

05-23-13  04:16am

Reply
9
Visit My XXX Pass

My XXX Pass
(1)
REPLY TO #3 from lexis250: (thirstyfish's Reply)

Thanks again for the feedback.
I will look into these bugs with the development team :)


05-22-13  05:46am

Reply
10
Visit My XXX Pass

My XXX Pass
(1)
Reply of thirstyfish's Comment from lexis250:

Hey Guy's,

I am an insider here and I wanted to give a bit of info regarding the switch.

1. Yes the sites are owned and operated by Gamma Entertainment. We have actively been managing the sites for quite some time now, but recently it has become more official.

2. Billing and support is handled by us as well. We have 24/7 live customer support if any issues occur.

3. All 2013 scenes will be rushed back on the site. This is a bug and we are working to fix it ASAP. Alongside this, we have new updates coming on site as well.

4. As for all the other features that you use to love, we are working on implementing them as well. Such as comments, dates on updates, etc.

If you have any other feedback feel free to let us know!
Thanks,
K


05-21-13  07:48am

Reply
11
Visit My XXX Pass

My XXX Pass
(1)
Reply of thirstyfish's Comment from PantyhoseFan:

This is truly bad news. I was waiting to pull the trigger on a membership again, especially with some of the 2013 content. I hope it's just a temporary thing. This was a good site to join every year or two and get the new stuff.

05-20-13  10:17pm


*Message rows highlighted in light orange are replies to replies.

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