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User : woodyxxx (0)  

Feedback:   All (12)  |   Reviews (0)  |   Comments (2)  |   Replies (10)

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Type Site Feedback / Review Date
Comment
1
Visit German Goo Girls

German Goo Girls
(0)

Creditcard Fraud!! Please read if you are a victim too.

This website makes it impossible to cancel your subscription: they deliberately make it as obscure as possible to explain to you how you can end your subscription. They only give you one option - requesting via an online chatform on this webpage: http://e-support24.com/ . And that webpage is "broken". Any emails sent to support@e-support24.com are only anwered by some vague automated messages, leading you to believe they HAVE received your request to cancel, but then will bill you again.

Not directly relates with this creditcare scam is, but indicating this company isn't very bonafide:
-the fact that they sell all your private information (including real name!!) to spammers, and your emailaccount will get spammed from the day you sign up with them
-when subscribing to this website they try to trick you in a very sneaky way to sign up for another (payed!) website that you never asked for.

Look at the other complaints on this website and see how the webmaster "Sumom Ltd"/"Nicky" always reacts within hours, telling you about a "communication problem" that is "unacceptible", requesting you to either email to nicky@eurorevenue.com or support@eurorevenue.com.
This shows that they CAN respond to you almost immediately. However, when you do: again no response.
I tried 4 times now: no reaction.

The only way to stop this is via the creditcard companies. If you are a victim too, and they have taken money from your account after you tried to cancel: Please, inform your credit card company:
Show them:
-their Tos, especially 7.4, which clearly states there is only ONE way to cancel the subscription
-explain how that webpage that is referred to in 7.4 is dysfunctional
-make sure you keep your emails that you have send to them, indicating you want to cancel your subscription
-provide them with links to this, and other review websites, which have comments from others that have been scammed.

Personally I have a contact within Mastercard, and make sure they will take action. But it is important that other companies are also warned.

Obviously, the billing company is seperate from GermanGooGirls, and their next step - after this method gets blocked, they will simply change company, and it starts over again.

For now, it is absolutely advisable to stay away from this website. If they do decide to better their lives - which I hope, because I like their content! - there are ways to check this before you sign up.
So, if you do want to sign up, do these checks:
-look in their FAQ and see if they give you a clear and simple answer on the question how you can end your subscription
-be very careful if they still try to trick you to sign up for other websites that you haven't asked for; if this is the case, you can be sure they will try to steal from you in other ways too.

Also, it would be a VERY good idea if this website also would give a clear warning..

(I wonder how long it will take "Nicky" to tell about the "communication problem" and this is "unacceptable")

01-22-14  01:38am

Replies (5)
Comment
2
Visit German Goo Girls

German Goo Girls
(0)

Impossible to cancel and tons of spam

I see I am not the only one that has troubles with this company; I have been a member before, also then I cancelled after the first term of subscription ended because there didn't seem to be a proper way to end the account, but at least, back then, it worked, and my account got actually cancelled.

This time: the online webform doesn't work, and there is NO proper response to any emails in which I indicat I want to cancel my subscription. Although, in their automated responses they clearly indicate that they know I want to cancel, but they simply don't do it and bill my credit card again.

But that's not all: also a few days after I subscribed the spam started coming. Spam that used my real name! I have never ever given my real name using this email account; the only exception being when I became a member of GermanGooGirls.com
It is therefore very clear that they, or their billing company, are responsible for selling this information.

This is what I don't understand: GGG make one of the best porn movies, and their excellent website are loaded with exclusive high quality movies. And then they decide to treat the people that are willing to pay for this content like this; if you are honest enough to pay for it, they steal from you, and as a reward your name gets used for spam.. I mean really.. Is this the way to fight piracy??
Stay away from this website; they don't treat you like you deserve as a paying customer!

01-20-14  09:57am

Replies (8)

Shown : 1-2 of 2  

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