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User : Tyrinis (0)  

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Visit All Reality Pass

All Reality Pass
(0)

Undocumented Download Limit, Horrible Support, Avoid

As others have said, and I feel needs to be reiterated, they have a ridiculous daily download limit that bans you from downloading for 24 hours, after a certain point. On top of that, the support is horrible. I basically tried using their live support... and twice, they just didn't answer for long extended periods, then Disconnected me. When I tried inquiring about the daily download crap and why I wasn't informed of this, before I joined their website, they claimed I should go to see the T&C. When I did so, and told them it was NOT listed anywhere within the T&C, they disconnected the chat service. I tried again, and they would only claim it's company policy. Company policy should be stated to the customer before they join, CLEARLY, otherwise, they are lying to the customers. Do yourself a favor and don't join this site until they catch a clue and get rid of this ridiculous hidden "company policy".

05-30-09  10:43pm

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