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User : sevencity77 (0)  

Feedback:   All (3)  |   Reviews (0)  |   Comments (1)  |   Replies (2)

Other:   Replies Received (7)  |   Trust Ratings (0)

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Type Site - Score Feedback / Review Date
Reply
1
Visit German Goo Girls

German Goo Girls
(0)
Reply of sevencity77's Comment

Just an update:

I got a cancellation email as at the 10th of February.
This hasn't been a nice experience...


02-22-14  12:59am

Reply
2
Visit German Goo Girls

German Goo Girls
(0)
Reply of Sumom Ltd's Reply

I haven't been contacted by anyone yet and my account is still active. I have refered this to my credit card company for further action.
I can't believe the length of time I am trying to get a decent reply to my requests. This is one of the worst customer experiences I had for a long time, and I wokr in client service myself.

Thanks
Oliver


02-04-14  12:10pm

Comment
3
Visit German Goo Girls

German Goo Girls
(0)

Unsuccessful cancellation

Hi

I am trying to cancel the rebill since mid January. Inititally I was contacted and I was offered bonus content when I kepp my subscription.I replied and expressed that I still wanted to cancel. Of course there was no reaction from Centrobill and the web form does not seem to work.
I contacted the suport numerous times and I have also tried Nicky from Eurorevenue as the actual content host.
Of course radio silence.
I have been rebilled now and despite numerous submissions via the contact form for refunds on the centrobill website there was no response but auto messages.

Does anybody else has still issues cancelling the subscription?

01-31-14  11:41am

Replies (17)

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