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User : PeTho (0)  

Feedback:   All (2)  |   Reviews (0)  |   Comments (1)  |   Replies (1)

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Type Site - Score Feedback / Review Date
Reply
1
Visit German Goo Girls

German Goo Girls
(0)
Reply of Sumom Ltd's Reply

I've already sent you an (unanswered) email on January 9th, but OK, I'll send you another one...

EDIT:
And sent...


01-14-14  08:43am

Comment
2
Visit German Goo Girls

German Goo Girls
(0)

Billing Fraud

On January 2nd I subscribed to a 2 day trial membership on germangoogirls.com. On that very day I decided to cancel that membership. The "cancel membership"-form on Centrobill's site didn't lead to a result, so I used "contact support" on the very next day (still during the trial period). I got an email, if I really wanted to quit which I answered that they should proceed with the cancellation. To that I got no further answer and the membership stayed active and I've been charged 39,95EUR though I cancelled before the end of the trial period. After that I addressed Centrobill once more using "Apply for refund", but haven't gotten any information. I also tried centrobill's support email, but my membership's still active :(

01-14-14  06:54am

Replies (4)

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