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User : yorky (0)  

Feedback:   All (2)  |   Reviews (0)  |   Comments (1)  |   Replies (1)

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Type Site - Score Feedback / Review Date
Reply
1
Visit Teen Mega World

Teen Mega World
(3)
Reply of Stas RC's Reply

Thank you, for replying and for the free 3 day trial. I don't blame TMW or royal-cash for what has happened. I realize now that it was Epoch who cancelled my membership, so my problem is with them.

10-05-12  06:22am

Comment
2
Visit Teen Mega World

Teen Mega World
(3)

Membership Cancelled

I joined TeenMegaWorld 2 days ago and after about 15 mins on the site I was asked to re-enter my username and password and I was unable to log back in. I received an email from Epoch informing me that my money had been refunded, but they did not explain to me why my membership had been cancelled. I was told by Epoch's costumer service that the webmaster from TeenMegaworld had cancelled my membership, it was nothing to do with them and that I had to send an email to customer support at royal-cs.com.

I sent a message via the webmail at royal-cs.com and I did not get a reply. A few hours later I sent an email to customer support at royal-cs.com and I still have not had a reply.

I have not received a refund as yet, Epoch told me that it will take 3 to 4 days for it to show up on my account... so I'll wait a few more days and see what happens...

This is not a negative review of the site, and it seems to be better than any other Teen Networks I have seen. I have found a different email address for the webmaster (from another users comment on this site) so i will try again...

[edit] The problem is due to Epoch, not TMW. It turns out that Epoch cancelled my membership but they would not give me a clear explanation why.

10-03-12  09:13pm

Replies (2)

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