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Post History: bo gideon (0)

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06-26-08  07:34am - 2122 days Best/Worst Customer Service (22 Posts) - #19
bo gideon (0)
Active User



Posts: 2
Registered: Jun 25, '08
Location: USA
Originally Posted by Toadsith:


The site is working, I just logged in to make sure. They have a FAQ page about login issues here:

http://www.allover30.com/faq/#login

Try checking your email from the billing provider with the user name and password and copy and paste those from the email directly into the browser when logging in. The inputs are case sensitive so if you accidentally pressed "Shift" when typing in the password (or user name), that could be your problem (or if "Caps Lock" was on).

If you used CCBill, I'd recommend contacting them and having them help you reset your password if you still can't get the login to work.



I've read the FAQ's and pasted name and password in my browser with no luck still. I did get a response from the Comments section from the webmaster that they "had" responded to my feedback. So, for now, I have to assume that it the fault is with yahoo's mail delivery. There's been nothing in my spam box, but with yahoo you never know. Hoping for a fix.

Thanks for the reply.

06-25-08  10:36am - 2123 days Best/Worst Customer Service (22 Posts) - #16
bo gideon (0)
Active User



Posts: 2
Registered: Jun 25, '08
Location: USA
I'm new here and am hoping for some advice. Last Thursday, June 19, I joined allover30.com for 30 days. On Friday morning I was logged it to the site when I got the message that my access was denied. Thinking it was a browser problem I shut down the browser, restarted and tried to log in again and couldn't. I finally got a page that said my access was denied and gave reasons such as bad password, etc. There also was a place to leave feedback, which I have done 4 times without a response. I asked them to send me my password, which I knew I had correctly, and still got no response.

I guess what I'm saying is, from all I've read, AllOver30 has a good reputation with good customer service and I'm more surprised than irritated by these cirumstances, but the fact remains that I have no service with a company that I paid to get that service.

Any suggestions from anyone? Is it possible the site is down, and how would one find out if that is so? Their review site is up and running, but that could be on a different server, I guess.

Any help would be appreciated. And, I've been enjoying reading the forums here since I joined today. I think you guys can provide some good help along the way.

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