Just wanted to quickly share my experience with the Metart Network's customer support.
I had read in the forum that after joining one site , you can join any other for $10 recurring. I didn't know that this offer stands only for an hour and is given by an automatic link, which after an hour expires. After that, it's $20 recurring.
Now, I don't have a credit card, I use a debit VISA card, which I use only for online shopping, so I rarely keep any money on it, which means I have to manually put money in, whenever I want to purchase something. I had $20 in, so I got SexArt, with the intention next day to try TLE, Ninn,Randall, at such a great price.
To my surprise, I found that this offer would be valid for only an hour (it was the evening here, couldn't make any deposit). So I'm emailing their support to tell them what happened.
Not only they were polite and responded fast, they REFUNDED my initial purchase, completely cancelled my membership, so I could rejoin next day from start and get the discounts for all the sites I wanted.
This kind of customer service is awesome,hard to find I think in the adult websites industry, and creates loyal customers. Qudos to them.
The ONLY thing I would like to see from them support-wise, is a live chat, which is much faster than email exchanging, although as far as e-mailing goes, they were very fast with their responses. Over 13 emails exchanged in 24 hours.
I have been a member for the last 3 months but it is expiring and I don't think I will renew, although I can see how it is attractive for some people.
they have some interesting concepts but not reaching its full potential. too many similar content but not exploring them fully. party hardcore gets dull after couple episodes. I don't like camera moving around all the time and the girl you want to see either goes too fast or does not do anything. pissing content is really good but again lack of variety makes it repetitive.
they have some live shows if you are into that unfortunately not my cup of tea.
specifically for me the biggest issue is lack of anal content. they have so many opportunities to blend that in but all is wasted.
am I the only one who is thinking site is going to worse? this site used to be my favorite but over the course of last year, I saw that quality is going down. Not only number of anal scenes decreased but also quality of the girls doing them.
they use some American porn stars but only for soft content same for the good looking east European ones. only anal content is coming from really ugly girls. what happened to anal teen angels?
don't think I will renew when my membership expires :(
Is anyone else having problems logging in to the Bang Bros Network?
I subscribed to the Network a few days ago and I have had nothing but problems with this site. I cannot login or even access their Customer Support. Every attempt to login or access Support ends with an error message stating "This Website is Unavailable".
Before anyone asks, yes I am using the correct user ID and password and no my cap locks is not on.
This was a great site with great content! But they started to update only old content from the old website xcoreclub.com to their teencoreclub.com website. I used to be member of xcoreclub.com and I'm very dissapointed that they only used old movies and do not seem to produce new updates to the sites. I consider to cancel the membership and I have followed these sites over many years.
TMW now sometimes requires you to enter a captcha to gain access to the site, in addition to a username and password.
Also, the login process can be slower than before.
When I was a member before, once I entered the site for the day, any time I re-entered the site that same day, I didn't have to re-enter my username and password.
But now, a popup window asks for my username and password, every time I enter the site. And sometimes it asks for a captcha, as well. The captcha is usually easy to read, but sometimes I make a mistake, and have to re-enter a new captcha.
Is a captcha really needed?
The old way, where the site stored a cookie to recognize me to make re-entry automatic, was really nice.
But asking me to re-enter my user name and password every time is just an added step, that is annoying.
And for some reason, when my PC saves the username and password, in a popup window, and I click on the window to gain access to TMW, that does not work. The server does not accept my username and password from the popup window.
I have to close the popup window with my username and password, then click on the hot link for "Current Member Login Here", and then, without entering my username or password, I then enter the site.
Otherwise, I can click the OK button on the popup window with my username and password, which makes the popup window with the username and password disappear momentarily before reappearing, and I can click on the popup window all day, going through a senseless routine of watching the popup window disappear and reappear.
Somebody told me that computers, over time, were supposed to be easier to use.
Was that the same kind of advice that told me that all good Republicans are going to heaven? And all those Democrats are going to hell?
I usually never read user comments for the models on adult web sites but for some reason I started to read the ones on the 21 network because an awfully ignorant comment caught my eye one day. It is to be expected to read immature comments like "I'd like to jizz all over her tits" and stuff like that, but I found TONS of comments that are degrading the models, calling them ugly, whores, and stuff I'd rather not say. One comment read "look at this filthy whore, her breath reeks," another one read "typical fat ass american trash, what a whore" another one read "this bitch is so ugly it's a miracle they found a guy to do her," and I can go on and on. It simply blows my mind that a professional site like this doesn't have a moderator to delete the ignorant comments. How would these models feel if they happened to read those comments? Not very good. Makes the site seem careless to me, like they don't care about their models. I don't know why this bothers me so much but it does.
So I joined the two day trial, that same day I went to cancel and i notice."you must give two days notice to cancel" whatever, thats okay in my case but beware if you wait a day. BUT i go to cancel and they CANNOT locate my account, so i cant cancel in the two days. I got on chat and they found it and cancelled. I look at my bank and not only did they charge me for this site they added on another site because I did not un-check the box. I dont remember if i did or did not, but this is not my first rodeo I can damn well tell you Iunchecked a box. So they charged me $75 and the funny part is my access was immedietly denied.....Porn companies aren't the scum of the earth because of their content, they're the scum because they try to rip off loyal customers
I noticed that in the picture set for each video there's WAY more cum than what they guy actually shot. Are the pictures touched up? A perfect example is Abbie from Anal Teen Angels (12/25/2011) In the picture set she has thick gooey cum piled on her pussy like whip cream on a sundae but in the video 90% of the cum ran down her side and there was hardly anything on her pussy. I noticed this countless times on every site on the network.
That as soon as I cancel my membership the server is now super S-L-O-W. 100 mbs per second internet speed but it's taking 6 minutes to dl a 180MB clip, which was taking 15-20 seconds before? Strange...
I have now noticed for several days, that the download limit is by around 5/5.5 GB a day (June 2013). After that amount you are blocked for 24 hours. It makes this network really not very userfriendly!!
21Sextury has the best hardcore image resolution which is great for my 4k ultra high defintion 3820x2160 monitor that I have come across in an adult website, but I just wish they would include 10 times more images like about 1000 images per session. It may not be possible since it will take up a lot more size.
I know Brazzers offer about 1000 2460x1600 images per scene or session, but the quality is lower, so there is a compromise between quality and quantity.
@webmaster any change the website will offer more images per session?
There is no doubt that the 21sextury network is one of the best site on the web. However, when it comes to navigation it is totally a mess. Many broken links. Filtering the content is problematic. More importqnt is you cannot navigate hq content in your browser. If you want to see hq photos from a photo gallery of a model, you have to download ALL the hq pics in zip format. Most of the time I dont want to see all the photos but I just want to see some of them. This is very frustrating. Other than these problems site is great. Lastly, there is no need to ask about anything in the customer area because they wont answer you.
I just subscribed with Brazzers (Awesome site by the way) and my card company called me to verify suspicious charges made on my card. (automated assistance) had me verify the last 3 charges, 2 said Ireland at $9.99 and 1 Epoch at $9.95 (i received a discount else where) well the membership is a 30 day unlimited trial for $9.95 it will continue at $24.95 after.
Now my bank is still not showing any withdraw yet so i dont know what has been charged yet.
Has anyone experienced this? I've read somewhere else when you do a trial they charged you the full price but the money never leaves your bank unless you do not cancel the membership (2 day trials). I wonder if maybe mine is the same since my membership states 30 day trial?
Also i made sure to uncheck all cross sales very cautiously as i always do. I would really hate to be ripped by a potential favorite site.
Brazzers seems to having some problems lately. No pic sets for about the last week, and some screen shots sets are so blurry. When brazzers is going to fix this problems I'm not sure and according to tech support they know about this problems.
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