On January 2nd I subscribed to a 2 day trial membership on germangoogirls.com. On that very day I decided to cancel that membership. The "cancel membership"-form on Centrobill's site didn't lead to a result, so I used "contact support" on the very next day (still during the trial period). I got an email, if I really wanted to quit which I answered that they should proceed with the cancellation. To that I got no further answer and the membership stayed active and I've been charged 39,95EUR though I cancelled before the end of the trial period. After that I addressed Centrobill once more using "Apply for refund", but haven't gotten any information. I also tried centrobill's support email, but my membership's still active :(
Creditcard Fraud!! Please read if you are a victim too.
This website makes it impossible to cancel your subscription: they deliberately make it as obscure as possible to explain to you how you can end your subscription. They only give you one option - requesting via an online chatform on this webpage: http://e-support24.com/ . And that webpage is "broken". Any emails sent to email@example.com are only anwered by some vague automated messages, leading you to believe they HAVE received your request to cancel, but then will bill you again.
Not directly relates with this creditcare scam is, but indicating this company isn't very bonafide:
-the fact that they sell all your private information (including real name!!) to spammers, and your emailaccount will get spammed from the day you sign up with them
-when subscribing to this website they try to trick you in a very sneaky way to sign up for another (payed!) website that you never asked for.
Look at the other complaints on this website and see how the webmaster "Sumom Ltd"/"Nicky" always reacts within hours, telling you about a "communication problem" that is "unacceptible", requesting you to either email to firstname.lastname@example.org or email@example.com.
This shows that they CAN respond to you almost immediately. However, when you do: again no response.
I tried 4 times now: no reaction.
The only way to stop this is via the creditcard companies. If you are a victim too, and they have taken money from your account after you tried to cancel: Please, inform your credit card company:
-their Tos, especially 7.4, which clearly states there is only ONE way to cancel the subscription
-explain how that webpage that is referred to in 7.4 is dysfunctional
-make sure you keep your emails that you have send to them, indicating you want to cancel your subscription
-provide them with links to this, and other review websites, which have comments from others that have been scammed.
Personally I have a contact within Mastercard, and make sure they will take action. But it is important that other companies are also warned.
Obviously, the billing company is seperate from GermanGooGirls, and their next step - after this method gets blocked, they will simply change company, and it starts over again.
For now, it is absolutely advisable to stay away from this website. If they do decide to better their lives - which I hope, because I like their content! - there are ways to check this before you sign up.
So, if you do want to sign up, do these checks:
-look in their FAQ and see if they give you a clear and simple answer on the question how you can end your subscription
-be very careful if they still try to trick you to sign up for other websites that you haven't asked for; if this is the case, you can be sure they will try to steal from you in other ways too.
Also, it would be a VERY good idea if this website also would give a clear warning..
(I wonder how long it will take "Nicky" to tell about the "communication problem" and this is "unacceptable")
So I rejoined Brutal after not having been a member for a while. Originally when the site launched there were so many cute girls on the site that I stayed a member consistently for a long time.
Then things changed. While the content was the same, the cute models came much less frequently, and the gaps were filled by either barely attractive, or downright disgusting models. Tired of this, I left.
Now having rejoined and looking at the past updates I can see that things haven't changed. Yes, there is the occasional cute girl taking big dildos, but for every cute girl there seems to be 4-5 mediocre to hideous models. The newest update is what prompted me to write this, because it is just horrid.
I suggest that if you have never been a member, join for the older content and girls, but if you haven't been for a short while, wait a LONG time so that a good amount of cute girls can be stocked up for you by that time. Figure 1 cute girl a month and go with that.
Just joined again to get the latest batch of updates. Should have waited longer but oh well. Anyway, downloads are now being cut off randomly throughout the download leaving an unfinished movie file. I have tried downloading a full movie of more than one girl for a couple nights now with the same result. Quite frustrating.
Last week I joined this site through the discount link on thebestporn.com. I have been charged the 19.95 and still have not been able to log in. None of my messages to customer support have been answered and when I try looking up my account I get an error. Yet somehow they managed to get the charging my credit card part right. I am still waiting for a response and hoping that they do not continue charging me after this billing cycle. I will post any changes that occur in regards to this problem.
This evening I checked my credit card statement and it appears that the charge has been removed per my request and hopefully this was just a misunderstanding or glitch. Have not heard from website so unsure of their side of things. Sorry we couldn't do business together but no harm no foul I suppose.
Joined recently and have had none of the reported problems
I joined Facial Abuse recently and I'm working my way through the material It is a LOT more extreme than I expected it to be. I like BDSM stuff, but this is too extreme for me. Objectively the site is great – lots of material, relatively easy to navigate, good download speeds – but subjectively, this site is probably only for a select group. Be warned - some of this stuff makes Max Hardcore look like a Girl Scout.
I haven't experienced any of the technical issues that people reported here. My log-in works all the time, and I find that download speeds are consistently around 1.3MB/sec. I haven't had to contact customer service for anything yet so I can't comment on that.
This site a scam so be warned. I chose to join seeing the original and quantity of content and found out how much trouble it gave me just to log on. even as i reset my password i had the same problem. and dont bother with live chat help bacause all they kept saying is that its working fine. join at your own risk but be prepared for this bull.
I hesitated for a long time to join this site, because I hate when older videos are of crappier quality. And it is true with this site: A month is just fine to download anything of quality--and there are some great quality videos, just not too many. Which is a shame, since, as I understand it, this is a major porn company, with lots of videos to its name. They really should try to copy Devil's Film set-up, which is the best I've seen. I was gonna write a review for the Devil's Film site and give it 100 points, but thought no one would believe me. Anyways, in comparison, Kick Ass is totally amature, which, again, is a shame.
Just thought that maybe I should join FameDigital package for a change. I wonder though if this site is releasing same Rocco stuff as EvilAngel site? Since August it's been nothing but Rocco's POV and some backstage stuff, quite lame in my opinion when I know Rocco is releasing quality material from his famous series at the same time.
This site will give you at least 5 chances to add pre-sales to your order. Two when you are about to confirm with the site. One after you get confirmation, and one more when you are about to cancel your order.
A couple of months age beshine.com ceased to exist as Beshine decided to rename herself Mayra Hills. Now she has changed her mind, apparently Mayra Hills sounds too much like Russian pornstar Maya Hills and now she has decided to kill off Mayra Hills. Guess what she will be known as now? Thats right, she has come full circle back to Beshine! All that saline must be seeping into her bloodstream and affecting her brain, this has to be one of the worst examples of marketing I have seen in porn.
Great suprise that the drm is falling but sadly, for german speaking users they got a new border. now you have to proof youre age by a not cost free age verification company. that costs monthly or yearly extra up to 30$....that`s not aceptable in case they proof my age anyway over my creditcard also!
ok, the drm is gone, but what`s up if you can`t download really?
there is only the possibility to download maximum two videos simultan. but the dl speed is totally inconsestent. from totally slow (arround 8 hours to download) till medium speed (20minutes). all in all not satisfief with that fact.
I have a similar experience:
I DID uncheck the other subscriptions when I signed up. Then, they advertise FREE UNLIMITED access to the Gigaporn subsites BUT when I went to two of those sites they charge you $1 each and - if you don't cancel within 3 days (ATTENTION: they go by European time "CEST") - you are charged another full amount for those subscriptions!
Too bad, there content was as expected and I had no other complaints (i.e. download times and simultaneous downloads). But there marketing is unfair, and Customer Service (ONLY per online chat!!) did not help. They lost me as a customer FOREVER!
Awesome group of sites, but it's scarey when you join. There are a variety of sites that the parent company has, so if you click any link to another site you will be billed $40 and automatically join the site. I was checking out some of their sites, and when I checked my email next day I had numerous subscriptions.
I suggest not joining this site until it becomes more reputatable.
We had initally banned this company and all it's sites due to how their join process was setup. However, they have completely changed up everthing and we have unbanned them. We once again are happy to promote them!
Watch the pre checked box for additional sites. I "unchecked" the box and they still got me. They should be removed from doing business on the web. If they need to operate that way, operate somewhere else.
UPDATE 8/23/13: Thanks to Nicky and the rest of the helpful support staff for addressing the issue so quickly (whatever it may have been). After a rocky start, looks like everything is good-to-go now and I am enjoying some of the best material the internet has to offer.
Joined via epoch for the full year... got my user, pass, member ID and everything instantly via the web and email. It states I should be good to log in immediately.
Unfortunately, I try my user and pass and nothing happens in the login screen. I click the Customer Support link and it just sits endlessly on a "Centro Support" screen without doing anything.
Will update the comment if this gets fixed (really hope it does... a year membership is expensive).
The videos have great content, but you can't enjoy them because the LOGO for the site is imprinted so large on the video that it is constantly blocking your view of the action. I really enjoyed the site before they made their logo so huge. I use to join the site about every 6 months to collect the new videos, but I will not join again because of the LOGO problem.
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